Joe does a great job every time. I’m super thankful to have them as our service manager writer and we will continue to schedule and use them for all our service needs thank you.
10/29/2025
David R. VERIFIED CUSTOMER
Everything from scheduling to staging the work location for mobile service was nothing short of perfection.
As a parent taking care of his daughter at University the mobile service gives me peace of mind that her car will always reliable.
Huge thank you Franscisco and Austin for getting this project done with kindness and patience !
10/28/2025
Ioana G. VERIFIED CUSTOMER
Great customer service
10/28/2025
Michelle B. VERIFIED CUSTOMER
Joe was great and easy to work with.
10/28/2025
Young N. VERIFIED CUSTOMER
Michael was great! We didn’t know that our care warranty had expired and we drove up from Tucson- 2 hrs away. Michael saw that we were a bit irritated with the news. He went to his manager and was able to get our oil change and other maintenance needed for the car done at no charge. We were so surprised and shocked! We are very thankful for Michael and the Arrowhead BMW team!
10/27/2025
Kimber C. VERIFIED CUSTOMER
Troy was wonderful.
10/27/2025
Walter B. VERIFIED CUSTOMER
Matt was great!
10/27/2025
Diane K. VERIFIED CUSTOMER
Josh provided great service
10/26/2025
Jennifer D. VERIFIED CUSTOMER
Carmella was amazing, and provided a great experience.
10/26/2025
Fritz D. VERIFIED CUSTOMER
Taylor was very pleasant positive and professional. Would call upon him again
10/26/2025
Tyler P. VERIFIED CUSTOMER
Collin and Devin are fantastic.
10/26/2025
Donny M. VERIFIED CUSTOMER
Mike was very efficient and professional.
10/26/2025
Samuel U. VERIFIED CUSTOMER
Once again, your service and Joe was exceptional. I was treated very professionally efficiently and cannot recommend this dealership enough. It has been and I’m sure in the future will be a pleasure working with you. Thank you. Your service is unparalleled.
10/26/2025
Silvana B. VERIFIED CUSTOMER
The service advisor did not provide prompt updates. I had to reach out multiple times to ask about the status of my vehicle. Upon picking up my vehicle, he was not there. I waited for about 10-15 minutes and another gentleman was kind to check me out.
10/26/2025
Jim M. VERIFIED CUSTOMER
Magic Mike is great to work with.
10/25/2025
Darrelan M. VERIFIED CUSTOMER
Carmella was super to work with!
10/25/2025
Randy K. VERIFIED CUSTOMER
Has my car for 3 weeks now I'm picking it up on a trailer and still have a unknown problem!
10/25/2025
Maria R. VERIFIED CUSTOMER
As always Alan service is impeccable!
10/25/2025
Steve C. VERIFIED CUSTOMER
Carmella is the best, I’ve worked with multiple agencies both here and in Oregon, but I honestly believe that she’s one of the best ever !!!
10/25/2025
William P. VERIFIED CUSTOMER
Joe was disconnected and over worked. I has a remote no is times of what tires I want on my car. He was reactive and so politely I don’t feel like I’ve got a fair shake.
He also promised me a lot of things and that he would take care of me, but I walked out with the most expensive tires. I had another option and I’m not having.