Troy is the best service guy ever. I appreciate everything he’s done for me for the past couple years and because of Troy I would only ever have Bmw‘s now so he can be my service guy.
I live right next to Bmw Camelback, but I’d rather drive all the way to Arrowhead Bmw because of the service there is 10 times better and everyone is so nice
12/11/2025
Christos C. VERIFIED CUSTOMER
Joe and the service team did an amazing job - taking care of unexpected tire issue. He is one of the reasons I keep coming back.
12/11/2025
Cheryl B. VERIFIED CUSTOMER
Troy went the extra mile for me. I brought the car in last Saturday at 10:30 for routine maintenance. But Troy noticed that my sun roof would not go all the way down, so he put that on the list of items to be done. Arrowhead service department was packed with cars. I asked if I would get the car back on Saturday. Troy assured me that I would. Troy stayed there after closing to make sure I could pick up my car. Both Troy and the tech that worked on my car were simply fantastic. I could not be more pleased. Arrowhead BMW is the best.
12/11/2025
Gilbert B. VERIFIED CUSTOMER
Great advisor! I’ll continue to ask for him in the future. ????
12/11/2025
Kaitlyn F. VERIFIED CUSTOMER
Great customer service and super friendly!
12/9/2025
Kayleigh B. VERIFIED CUSTOMER
Jay is the best service advisor I have worked with at any BMW dealership! He goes above and beyond for his clients, I will always request to work with Jay in the future.
12/8/2025
David P. VERIFIED CUSTOMER
Taylor is a credit to your team.
12/7/2025
Richard P. VERIFIED CUSTOMER
We were very pleased with George’s assistance with our service. Professional, friendly, capable. Thanks George
12/7/2025
Mike K. VERIFIED CUSTOMER
Service Writer Steve Emery is EXCELLENT!
12/6/2025
Erika S. VERIFIED CUSTOMER
Matt was great! He responded to all my questions in a very clear way. It was a really good experience overall.
12/6/2025
Kim L. VERIFIED CUSTOMER
We really enjoyed working with Steve and would choose to work with him again.
12/6/2025
Elias L. VERIFIED CUSTOMER
Shane is always so great and exceeds our expectations every time! He goes above and beyond!
12/6/2025
Lance T. VERIFIED CUSTOMER
Matt was great to work with. He was helpful in working with our extended service warrenty to get the work done quickly and with almost everything covered. We were happy with the outcome and appreciate Matt’s honesty and commitment to excellent service.
12/6/2025
Dyiki B. VERIFIED CUSTOMER
Thank you for fitting me in.
12/6/2025
Natali H. VERIFIED CUSTOMER
Matt is always great with helping me for what my car needs.
12/6/2025
Angie A. VERIFIED CUSTOMER
Mike Abreu is always exceptionally wonderful every time I come for service. He’s never disappoint with his caring and kind disposition. He is truly an asset to your company.
12/6/2025
Barbara D. VERIFIED CUSTOMER
Taylor was great!
12/6/2025
Gary R. VERIFIED CUSTOMER
Taylor is a pleasant person and believes in giving the highest quality of customer service he can achieve he’s a credit to your company
12/6/2025
Laurence D. VERIFIED CUSTOMER
Great service
12/6/2025
Patricia K. VERIFIED CUSTOMER
Mike is always very professional and goes above and beyond!