John was great, handled everything very professionally,
I have always been impressed with the staff at your location
7/2/2026
Virginia R. VERIFIED CUSTOMER
Colin was very thorough in explaining the maintenance to be done on the car. He was personable & helpful in answering all of my questions.
7/2/2026
Charles T. VERIFIED CUSTOMER
Mike is always amazing and communicates well.
7/2/2026
Timothy B. VERIFIED CUSTOMER
JT's help while repairing and servicing my vehicle was nothing but Stellar. His cool and attentive demeanor, professionalism, attention to detail, and willingness to thoroughly make sure I was Always Well informed, and updated continually and informed of any changes in the process, makes me want to have him always to handle my vehicles issues. JT is a great asset to your company, and I look forward to dealing with him in the future!
7/1/2026
Gary M. VERIFIED CUSTOMER
Service advisor Steve emery was very rude unfriendly no customer service which make me not to come back to your dealership next time I will give business to someone else other words different dealership. Thank you.
7/1/2026
Deborah V. VERIFIED CUSTOMER
The service, staff and end result go beyond words. From the time we had the car dropped to pick up, we were taken care of with kit gloves. I si share my experience with everyone. Thank you again for everything.
7/1/2026
Robert M. VERIFIED CUSTOMER
Appreciate how Carmella professionally and efficiently handles my appointments. She explains everything and communicates progress throughout the process.
7/1/2026
Karin A. VERIFIED CUSTOMER
George was very kind, efficient, and great to work with once again when I took my iX M60 in for service. I always appreciate his help.
7/1/2026
Joseph R. VERIFIED CUSTOMER
Carmella always goes above and beyond!
7/1/2026
Margaret L. VERIFIED CUSTOMER
Thanks Jay. Your did a great job keeping me informed
7/1/2026
Geoffrey W. VERIFIED CUSTOMER
Mike is phenomenal as always!!! He’s the one reason I keep coming back to arrowhead bmw.
7/1/2026
Gloria C. VERIFIED CUSTOMER
JT was great to work with , and he went into great detail about the work that was needed to address the issues I was having with my car.
7/1/2026
Kbb Steel. VERIFIED CUSTOMER
Colin was very informative and nice!
7/1/2026
Glenn T. VERIFIED CUSTOMER
Shane always delivers service with a smile. What I like the most abt Mr Harrington is that he takes his time to greet you and make you feel welcomed and not rush. His helpfulness, patience and professionalism is what keeps us returning as a customer.
7/1/2026
Willie M. VERIFIED CUSTOMER
As always I’m very pleased with the professionalism and dedication Carmella has shown when it comes to taking care of my issues.
7/1/2026
Raghu R. VERIFIED CUSTOMER
Joshua was helpful and friendly and kept me updated throughout the process.Hope to see him again. Cheers.
7/1/2026
Jacque L. VERIFIED CUSTOMER
Had to involve service manager to get everything handled timely and correctly. Svc mgr Devin stepped up!
7/1/2026
Yan D. VERIFIED CUSTOMER
Great service
7/1/2026
Henrey L. VERIFIED CUSTOMER
John is very professional and helpful. 10/10 satisfied with BMW service. Thank you.
7/1/2026
Blaire N. VERIFIED CUSTOMER
My vehicle was in for a recall I was offered a service for valve cover replacement I advised the price was to much, now my veh stalls out and can’t be driven home. I am currently waiting on a call from service manager all day