Excellent service! Jay had both of my vehicles completed on time.
5/20/2026
Rhonda S. VERIFIED CUSTOMER
Carmella is always the best—answering all questions and providing great BMW service and suggesting appropriate services while being respectful of us—she makes it easy to reach out to her and it seems she always makes time for us.
5/20/2026
Bradley K. VERIFIED CUSTOMER
Always the best service with Troy. Goes above and beyond to give the best service.
5/20/2026
Maria M. VERIFIED CUSTOMER
Troy was very respectful and very communicative, I had a great experience
5/20/2026
Daniel B. VERIFIED CUSTOMER
John greeted me and offered a bottle of water, quickly logged my car in, kept me informed as the service was in process and finished up the paperwork to get me on my way. He did a great job!
5/20/2026
Vikas U. VERIFIED CUSTOMER
Steve help
On this . Supper happy with him
5/20/2026
Scott B. VERIFIED CUSTOMER
Service advisor was very professional and very knowledgeable of what we needed. I was grateful that they were able to give me alone in to get home and back! Good work
5/20/2026
Seth M. VERIFIED CUSTOMER
fuh ts
5/20/2026
Yi Q. VERIFIED CUSTOMER
Bad
5/20/2026
Miguel N. VERIFIED CUSTOMER
He was great, got me my car back quick.
5/19/2026
Sandy L. VERIFIED CUSTOMER
Yes, I am completely and very satisfied with my service with Joe and Arrowhead BMW. The work is done in a very timely manner and everything is explained fully. Appreciate them very much.
5/19/2026
Marielle S. VERIFIED CUSTOMER
Carmella goes above and beyond always! Excellent service every time!
5/19/2026
Mark S. VERIFIED CUSTOMER
John was very professional and courteous. He explained what my service my vehicle should have, gave me the cost and let me know the decisions.
5/19/2026
Alfredo M. VERIFIED CUSTOMER
Carmella was great as always! Thank you guys!
5/19/2026
Hae Y. VERIFIED CUSTOMER
Carmella has been the most helpful advisor since I’ve been having my vehicle serviced.She is the reason why I want to continue coming back to BMW.
Mahalo
Carmella
5/19/2026
Tami B. VERIFIED CUSTOMER
Steve Emery was extremely helpful to get me into a rental and fix the warranty item next day. Thank you!
5/19/2026
Jumana A. VERIFIED CUSTOMER
Amazing team amazing service
5/19/2026
Ron H. VERIFIED CUSTOMER
Josh was very good service advisor!
Very helpful taking time to explain everything thoroughly
5/19/2026
Toby C. VERIFIED CUSTOMER
Very professional and personable. Took care of my concerns.
5/19/2026
David W. VERIFIED CUSTOMER
Carmela Gomez is great, no issues , car was completed on time , she is one of the reasons why we bring our car to arrowhead bmw for service