Shane is my favorite service advisor. He is professional, knowledgeable, respectful, always ready to offer needed assistance, and he is very personable. Shane Harrington is an asset to your organization but I’m sure you already knew that.
7/4/2026
John B. VERIFIED CUSTOMER
The yellow lights came out beautiful on the car. They really make the car look a little bit more aggressive. also, I do like the way the carbon fiber mirrors look on the side mirrors. I also really appreciate Michael adjusting the pricing for the job I think Michael is a terrific service advisor. I’m glad that I have him on my side and on my team as far as taken care of my car at your facility, I think all of you guys are awesome and I can’t wait to continue business with you
Thank you, John B
7/4/2026
Cletus J. VERIFIED CUSTOMER
Steve is always pleasant to have as service advisor.
7/4/2026
Gloria C. VERIFIED CUSTOMER
J T, was very helpful and explained everything extremely well so that I could understand what the issue was.
7/4/2026
David E. VERIFIED CUSTOMER
I was completely satisfied with Jonathan’s work. I’m planning to go back to get more work done.
7/4/2026
Apex Home. VERIFIED CUSTOMER
Carmella Gomez was amazing as always. It’s actually a pleasure dripping off the vehicles for maintenance! Special thanks to Carmella for always being responsive and going the extra steps to make an inconvenient task actually enjoyable!
7/4/2026
Auni H. VERIFIED CUSTOMER
2 thumbs up service from Mike.
7/4/2026
Doris F. VERIFIED CUSTOMER
Shane was very communicative during the process of replacing my panoramic roof. He went out of his way to speak directly with my insurance agent, which was very helpful!
7/4/2026
Milhon (. VERIFIED CUSTOMER
Car repairs/maintenance is never something one looks forward to. That being said, my experience at BMW was pretty seamless. I felt that everyone exuded kindness and professionalism. The work was executed efficiently and accurately in a timely manner. Shane was patient and thorough with all my questions and Brian was very knowledgeable and helped my confidence in my tire replacement.
7/3/2026
Lynn Z. VERIFIED CUSTOMER
He was friendly and knowledgeable. My vehicle was serviced and completed earlier than expected. Thanks
7/3/2026
Shannon G. VERIFIED CUSTOMER
Very polite timely and professional.
7/3/2026
Wajeh K. VERIFIED CUSTOMER
Colin was courteous and friendly. The repairs were explained thoroughly
7/3/2026
Michelle G. VERIFIED CUSTOMER
Steve is awesome!!!
7/3/2026
Lee A. VERIFIED CUSTOMER
Joe is fantastic and helpful as always!
7/2/2026
Johnathan W. VERIFIED CUSTOMER
We were able to work out a price that works for us both and it really helped, very professional.
7/2/2026
Zindy T. VERIFIED CUSTOMER
Mike Abreu was super helpful and like always he gave the extra mile to make sure my needs were met. He’s truly an exceptional advisor.
7/2/2026
Tolga B. VERIFIED CUSTOMER
I was told that this would take 4-6 days, and handed a loaner vehicle as I live in Prescott. After driving back home and arraging my business accordingly, same day I was told that my car was ready to pick up. Now I have to wait several days to get it back, I could have waited and not gone through all this trouble.