Devin is always great! He deserves a new year raise!!!!
12/16/2022
Christine B. VERIFIED CUSTOMER
Great service and that’s because of Devin. Great Job!
12/16/2022
Betty C. VERIFIED CUSTOMER
Still waiting for a call back from my service advisor on my vehicle and balance. Spoke with Marke at 1:40 p.m on the 14th and He still has not called back.
12/15/2022
Meghan S. VERIFIED CUSTOMER
Carmella was super helpful and kind. She went above and beyond to get me the best deal on my service.
12/15/2022
Stephanie K. VERIFIED CUSTOMER
Very friendly/knowledgeable/informational from initial to ending contact with staff telephonically/in-person, and convenient.
12/15/2022
Carvana Llc. VERIFIED CUSTOMER
Great people
12/15/2022
Sean P. VERIFIED CUSTOMER
Amazing
12/15/2022
Robert S. VERIFIED CUSTOMER
Everything went well, and my service manager was great.
12/15/2022
Terrence W. VERIFIED CUSTOMER
Devin, is an outstanding service advisor.
12/15/2022
Ruben R. VERIFIED CUSTOMER
I have a oil change program at no cost to me as long as I own the car, today service agent refused to change the oil because I manually reset the oil service ligth and the key didn't show service due, even the mileage on the car says it's due.
12/15/2022
Tina J. VERIFIED CUSTOMER
Micheal is awesome!
12/14/2022
Rick H. VERIFIED CUSTOMER
Dakota is the tech that did the work. He was the best!!! I used mobile service. Thank you for offering that. It is a good reason to stick with your company.
12/14/2022
Gary T. VERIFIED CUSTOMER
As always, Mark is awesome and makes me feel like family. While I do not love having to bring the car in for service, I am always pleased and satisfied with the excellent service at Arrowhead. And Mark always works hard to make sure that I am minimally inconvenienced and maximally satisfied. Love it!
12/14/2022
Lindsay Z. VERIFIED CUSTOMER
Best service everytime! Extremely professional, timely and friendly.
12/14/2022
Bruce K. VERIFIED CUSTOMER
Sean was very professional and took good care. Communicate well and knew his product line. Imss as a first time user of Arrowhead BMW ( just moved to az from Colorado), I was very impressed and would not hesitate t for Arrowhead BMW to take care of this X3 or my other BNW (438i) in the future.
12/14/2022
Francisco U. VERIFIED CUSTOMER
Michael is always very detailed and his service is beyond excellent. I live close to Chapman BMW and I prefer to drive 20+ miles to get my vehicle serviced at Arrowhead BMW. I hav recommended friends and family to come to Arrowhead BMW.
12/14/2022
Gary A. VERIFIED CUSTOMER
The diagnostics should be pickup by BMW. How do you rectify the problem if you don’t initiate diagnostics?
12/14/2022
Wei A. VERIFIED CUSTOMER
Thank you for the great service
12/13/2022
Alicia A. VERIFIED CUSTOMER
Eric B. and Steve in finance were really helpful in getting my deal done. Super glad I chose arrowhead BMW.