Amanda was great. Service was top notch. I would recommend anyone owning a BMW to come to your location. Thank you.
12/20/2022
Paul W. VERIFIED CUSTOMER
Mark Lauer, is a complete professional and an asset to Arrowhead BMW!!
12/20/2022
Robert J. VERIFIED CUSTOMER
I have been a BMW owner for over a decade and a customer at Arrowhead BMW 3 years. Carmella has been my service representative from day one. I had a very disappointing experience with my previous BMW model services here at Arrowhead BMW and if it had not been for Carmella’s superb customer service and diligence to rectify the matter I would not have ever been a returning customer and in fact a quite disgruntled one! Because of my experience with Carmella and her representation of Arrowhead BMW, I purchased another BMW. Carmella is a shining example of what excellence is! She is warm, welcoming and respectful! To this day she continues to show the same level of care and commitment to excellence! I cannot say enough about her! Thank you Carmella!
12/20/2022
Jacek S. VERIFIED CUSTOMER
Haasan was our client/sell advisor. He was extremely helpful and knowledgeable. He did answer all our questions. He made the purchase process very easy. We were happy to work with him.
12/19/2022
Roseanne C. VERIFIED CUSTOMER
I waited for my car and it felt like I was in and out. I believe time is money so I really appreciate that.
12/19/2022
Christopher B. VERIFIED CUSTOMER
Michael Abreu is a wonderful asset to BMW. He is one of the main reasons i continue to have my vehicle serviced at this location.
12/19/2022
John J. VERIFIED CUSTOMER
as always, Carmella as well as the tech doing the video of the car inspection make the service experience educational and painless
12/18/2022
Brian A. VERIFIED CUSTOMER
Amanda was great, thank you!
12/18/2022
Jose G. VERIFIED CUSTOMER
Shane was great through out the entire process
12/18/2022
Joe D. VERIFIED CUSTOMER
Brandon Large did an outstanding job taken care of my vehicle and kept me updated through out the process. He addressed my vehicles issues! Great service advisor! ????
12/18/2022
Terrell B. VERIFIED CUSTOMER
Amanda was very responsive and professional.
12/18/2022
Isabel B. VERIFIED CUSTOMER
My service appointment with Mike was excellent.
12/18/2022
Paul B. VERIFIED CUSTOMER
Devin always does an outstanding job for me. He’s great at scheduling appointments at a time that’s optimal for me. He keeps me apprised to what’s going on with my vehicle and throughly explains the costs associated with repairs. I’ve been very impressed with the level of care I receive from Devin and the rest of the team at Arrowhead BMW.
12/18/2022
Donald T. VERIFIED CUSTOMER
efficient, professional and great communication
12/18/2022
Gerald S. VERIFIED CUSTOMER
A bit expensive.
12/17/2022
Karen R. VERIFIED CUSTOMER
Joe was wonderful. Service was great as always
12/17/2022
Jim C. VERIFIED CUSTOMER
Amanda handled everything in a friendly and professional manner.
12/17/2022
Kristy D. VERIFIED CUSTOMER
Michael was friendly, took his time answering my questions and I would gladly work with him again.
12/17/2022
Glenn B. VERIFIED CUSTOMER
Job well done I will return
12/17/2022
Garrell J. VERIFIED CUSTOMER
Candice was the utmost professional. She explained all aspects concerning my repairs to my BMW. She walked me through the initial acceptance of my vehicle to providing a loaner to me while my BMW was being analyzed for repairs. Finally, Candice expedited my finalization of payment for the repairs so that I could be on my way. Extremely happy from start to finish with Arrowhead BMW.Job well done!!!