I will make sure to fill out the survey and give him a perfect score. He’s always great!
12/24/2022
Art S. VERIFIED CUSTOMER
Thanks the car paint looks like a mirror.
12/24/2022
Kevin M. VERIFIED CUSTOMER
Carmella always goes out of her way to make sure we’re completely satisfied
12/24/2022
Christopher K. VERIFIED CUSTOMER
Mike is the absolute best and a consummate professional. He made a really frustrating situation for both of us seamless. He truly cares and did everything in his power to help. He’s very personable and treats everybody wonderfully. He made my experience perfect even though there were challenges. He’s great at what he does.
12/24/2022
Isaac W. VERIFIED CUSTOMER
Great service and was provided other recommendations for services that were coming up. Got everything taken care of in a very efficient and professional manner.
12/24/2022
Adela R. VERIFIED CUSTOMER
Fast work and on time
12/23/2022
Florin B. VERIFIED CUSTOMER
Thanks for your help Devin!
12/23/2022
Sohail A. VERIFIED CUSTOMER
Devin was exceptionally outstanding service man. I have not seen a si GNR fault in him. Strongly recommend
12/23/2022
Isabel M. VERIFIED CUSTOMER
Thank you
12/23/2022
John T. VERIFIED CUSTOMER
Thanks so much.
12/23/2022
Lori M. VERIFIED CUSTOMER
Brandon handled everything perfectly.
12/23/2022
Sandra Q. VERIFIED CUSTOMER
From the beginning of my interaction with Brent, he was professional, communicative and, frankly, amazing. he made a bad situation tolerable, and delivered an exemplary experience to me. He absolutely changed my feelings of the dealership.
12/23/2022
Susan E. VERIFIED CUSTOMER
Michael was awesome. Very responsive !
12/23/2022
Brittany D. VERIFIED CUSTOMER
Service advisor was filled with an attitude, not kind, didn’t follow instructions. She shouldn’t be handling customer or customers account. Took our 9k service bill somewhere else.
12/23/2022
Bob W. VERIFIED CUSTOMER
Mark Lauer is the finest Service Executive I have ever worked with. He works so hard to take care of my vehicle. He gives me confidence, especially when I’m alone at night, in the rain on the road between Blythe and Indio.
I am grateful to Arrowhead BMW for allowing me to work with Mark and the talented Service Technicians that care so much and deliver excellence.
12/23/2022
ROXANN S. VERIFIED CUSTOMER
Joe went above and beyond to help me with a concern. He is amazing
12/23/2022
Remus S. VERIFIED CUSTOMER
Had an empathic communication with Sean today and I really appreciate.that.
I will return for the part replacement when the order is delivered.
12/23/2022
Adam M. VERIFIED CUSTOMER
Mike communicated timely and effectively
12/23/2022
Arghyo Roy. VERIFIED CUSTOMER
Work not done , engine over heated , extremely poor service