Michael was very helpful and polite. Kept me informed of any changes to the quote.
7/26/2023
Blue Line. VERIFIED CUSTOMER
Every time I deal with Mike Abreu he does an amazing job! He always goes above and beyond and treats me as a VIP. He is the epitome of customer service representative.
7/26/2023
Gary H. VERIFIED CUSTOMER
I left a message with Matt regarding the broken plastic lens in the passenger side mirror that was overlooked by arrowhead prior to my possession. I have not heard back. I did receive an estimate from Gilbert porsche of $500.00 dollars for the lens and labor. Your prompt attention to get this matter resolved quickly is greatly appreciated
Thank you. I look forward to hearing from you. Gary H
7/26/2023
Jesse G. VERIFIED CUSTOMER
Great service and helpful
7/25/2023
Nichole H. VERIFIED CUSTOMER
Logan was patient and helpful.
7/25/2023
Chloe I. VERIFIED CUSTOMER
Thanks to Colin- arrowhead BMW just got a customer for life! We have purchased 4 new BMWs from North Scottsdale BMW over the last 2 years and we will be purchasing from Arrowhead in the future. North Scottsdale would not look at a warning light on before my 18 year old drove on a 400 miles trip and Colin happily squeezed us in and provided amazing service.
7/25/2023
Gregory K. VERIFIED CUSTOMER
Good service…
7/25/2023
Maurice L. VERIFIED CUSTOMER
I was very satisfied with the service from Carmella. She was very throw in expanding the process of BMW. The technician doing the work explain the review and pictures of the actual car parts he would be working on. The vehicle is operating very well and the service was very good. This is the second time using BMW and again I am satisfied,
7/25/2023
Kristen S. VERIFIED CUSTOMER
He was awesome!
7/25/2023
Alex S. VERIFIED CUSTOMER
Mark is always awesome!!!!!
7/25/2023
Debra C. VERIFIED CUSTOMER
No comments at this time
7/25/2023
Ricardo G. VERIFIED CUSTOMER
Everyone we encountered was amazing. Very pleasant, helpful and honest.
We will definitely be back!
7/24/2023
Jorge N. VERIFIED CUSTOMER
Shane was a great he went beyond helping me with my vehicle he deserves a raise, lunch or something, his team work amazing on my car
7/24/2023
Jennifer A. VERIFIED CUSTOMER
Michael was very friendly and helpful with my questions.
7/24/2023
Tara B. VERIFIED CUSTOMER
promised warranties work and it wasn’t warranted work. the sales dept gave misleading information.
7/24/2023
Steve A. VERIFIED CUSTOMER
Mike is one of the best service advisors. I will never go to anyone else. He always goes above and beyond
7/24/2023
Rebeca C. VERIFIED CUSTOMER
Job well done
7/24/2023
Michael W. VERIFIED CUSTOMER
Shane was extremely helpful in handling my issue! It was very busy on both days, but he took the extra time to make sure that I was able to pick up my car on late Saturday afternoon since the service department was closed on Sunday. I really appreciate him going the extra mile to make that happen. Thanks, Shane!
7/24/2023
Fannie G. VERIFIED CUSTOMER
Colin was absolutely amazing and everyone at arrowhead is top tier. The best service all around. Some of the nicest people. I would recommend arrowhead to anyone looking for a car.