Convenience of being dropped off and picked to from my home was great.
8/4/2023
Christopher W. VERIFIED CUSTOMER
Joseph always gets things taken care of and is always very pleasant to speak to.
8/4/2023
Craig R. VERIFIED CUSTOMER
The maintenance performed on my 328D had caused problems with the operation of the head unit.
I bought a new head unit. They have drastically caused problems when upgrading it. The quality of that service is unbelievability bad. I now have an unworkable IDrive. The Service Advisor is great; looking forward to getting my BMW fixed after terrible technician damage to my head drive.
8/4/2023
Joel G. VERIFIED CUSTOMER
Extremely nice :)
8/4/2023
Doris A. VERIFIED CUSTOMER
I was completely satisfied with service that Carmella Gomez provided to me.
Ms. Gomez was friendly, knowledgeable and most of all has great customer service skills. She went above and beyond the call to provide great customer satisfaction, again and again.
Thank you Carmella.
Doris A
8/3/2023
Jolene B. VERIFIED CUSTOMER
Carmella is always the very best to work with! She goes above and beyond for her clients. Thank you!!
8/3/2023
Dennis M. VERIFIED CUSTOMER
Very professional and courteous
8/3/2023
Ronald L. VERIFIED CUSTOMER
Fantastic experience!!
8/3/2023
Latashia B. VERIFIED CUSTOMER
Mr Mike was great with taking care of my car. He was very professional and helpful throughout the entire process. Enrique provided me with a very detailed vehicle check video.
8/3/2023
Natasha B. VERIFIED CUSTOMER
Very nice and helpful!
8/3/2023
Jack M. VERIFIED CUSTOMER
Brandon is just awesome,the attentive and knowledge Brandon provided ensured me that the staff would be providing excellent service, which they did!
8/2/2023
Ansel B. VERIFIED CUSTOMER
Steve Emery was absolutely fantastic and super helpful...I would definitely do business with Arrowhead BMW when the time comes because of my experience with Steve. Super job!
8/2/2023
Martha F. VERIFIED CUSTOMER
Always great service !!
8/2/2023
Alejandro O. VERIFIED CUSTOMER
Thank you Jeff You're excellent customer service this weekend I really appreciate it all your help with my car and everything they got done with it I'm extremely satisfied with Jeff and his professionalism and getting my car fixed up and running in a quick manner of time I will continue to use Jeff as my service provider at Arrowhead BMW for the continuance of my vagal needs thank you again Jeff for all your help
8/2/2023
Rubina S. VERIFIED CUSTOMER
Super happy
8/2/2023
Jo P. VERIFIED CUSTOMER
Joe, was very easy to work with. He explained my options for new tires and kept me informed as the work was being completed.Excellent representative for Arrowhead BMW.
8/2/2023
Martin R. VERIFIED CUSTOMER
Hi , my wife and I a very satisfied for so professionalism and cordial attention to us and our vehicle , thank you for arrowhead Bmw and specially with Joseph G Lazar
8/2/2023
Dawn D. VERIFIED CUSTOMER
Everyone is so amazing. Customer service is exceptional. Thank you.
8/1/2023
Lynn B. VERIFIED CUSTOMER
None
8/1/2023
Michael S. VERIFIED CUSTOMER
Web based system did not offer payment opportunity until days after I was advised payment was available to be made. Bit of a mis-connect somewhere. Never saw work order or receipt in the system.