Thanks to your whole team for making my car great again. Y’all are the best and I’m never going to Big O again. Lol.
8/5/2023
Stephen B. VERIFIED CUSTOMER
Very proffesional
8/5/2023
Nawar G. VERIFIED CUSTOMER
Each time I used to visit BMW arrowhead for service I felt as value customer. The last time I lost this feeling with the service advisor.
8/5/2023
Nereyda L. VERIFIED CUSTOMER
carmella is great always so helpful!
8/5/2023
Margarita K. VERIFIED CUSTOMER
He was super helpful and had a hilarious nickname :)
8/5/2023
Joseph G. VERIFIED CUSTOMER
Great service from Steve and crew
8/5/2023
Rose B. VERIFIED CUSTOMER
She is gteat
8/5/2023
Kimberlyn H. VERIFIED CUSTOMER
N/A
8/5/2023
Jason M. VERIFIED CUSTOMER
Very solid
8/5/2023
Jacqulin P. VERIFIED CUSTOMER
Carmella is always quick to respond, very informative and patient. It’s always a pleasure knowing that she’s still there
8/5/2023
Kate R. VERIFIED CUSTOMER
Carmella was awesome! She explained everything and took great care of us!
8/5/2023
Stephen H. VERIFIED CUSTOMER
Expensive but looks good so far
8/5/2023
Derek P. VERIFIED CUSTOMER
He showed up on time, was professional and quickly swapped the airbag. Great job.
8/5/2023
James M. VERIFIED CUSTOMER
Great service. Take my car here from Scottsdale. Cory and Mark are fantastic to work with.
8/4/2023
Patrick C. VERIFIED CUSTOMER
I was a little skeptical about the mobile service, but after watching Logan and the process, I will definitely have my service done again by the mobile service.
8/4/2023
William L. VERIFIED CUSTOMER
Everyone I spoke to was very nice and courteous. Excellent service on my vehicle. My only gripe is the time it took to get my vehicle dropped off after the service was completed. I receive notice that my vehicle was ready at 4:30pm which is when I made my payment. Unfortunately I was never told anything about when my vehicle will be brought back to me. It was kept over night and I had to call the next morning to get any information. By then I was told I would have wait until 10am. I think this part of the process can be tightened up a just a little bit. Better communication with the client is a thought. Otherwise great job to all involved.
8/4/2023
Manuel F. VERIFIED CUSTOMER
Colin did a great job taking care of me and I felt he was completely transparent and helpful in getting the work done on my car. As well as going about and beyond in getting me a ride to the mall so that I could go eat which is really important being a diabetic. Thank you