Joe was extremely helpful, professional and personable with me at the appointment. He checked me in got my vehicle service and I was on my way, excellent process.?
Thank you Joe!
1/22/2024
Cory C. VERIFIED CUSTOMER
Thanks!
1/22/2024
Romulo G. VERIFIED CUSTOMER
As usual, received excellent customer service from Mark.
1/22/2024
Shannon P. VERIFIED CUSTOMER
Jef is the best! I request him every time that I need my X6 serviced at Arrowhead BMW. He is always kind, honest and communicative. He really understands customer service and it shows.
1/22/2024
Jesus E. VERIFIED CUSTOMER
Mark Lauer is a rockstar! Mark is very thorough and explained the service performed on my X5. He is my go to and only service advisor I trust with my vehicle.
1/22/2024
David W. VERIFIED CUSTOMER
Steve was helpful in recommending a battery check for our i3! Service at Arrowhead is excellent.
1/21/2024
Christoper F. VERIFIED CUSTOMER
Mark and the team are great
1/21/2024
Mohammed A. VERIFIED CUSTOMER
10/10
Recommended As Manger
1/21/2024
Mary M. VERIFIED CUSTOMER
Nick has been very responsive. Haven’t yet picked up my car but trust it will be complete.
1/21/2024
Stacy L. VERIFIED CUSTOMER
Carmella was great to work with!
1/21/2024
Terisha G. VERIFIED CUSTOMER
Jef ALWAYS provides the best customer service & experience. Makes a significant difference in having my vehicle serviced at this location. Thank you
1/21/2024
Jennifer M. VERIFIED CUSTOMER
Steve provides excellent service that’s knowledgeable and personable.
1/21/2024
Michael V. VERIFIED CUSTOMER
Mr. Emery was extremely kind, gracious and thorough in handling my vehicle's recent service needs . . .
1/21/2024
Tony R. VERIFIED CUSTOMER
Jef always exceeds expectations by communicating, and this time he went beyond the norm by working closely with my insurance carrier and providing all that was needed to get my claim processed.
1/21/2024
Debra Y. VERIFIED CUSTOMER
Michael Abreu is a total asset to the BMW team. He is focused on the customer experience. The service department is one of the best I seen. Wat to shine Arrowhead BMW.
1/20/2024
Tammy J. VERIFIED CUSTOMER
Colin was very professional and a pleasure to work with and quick to respond to my many questions. I will be requesting him for any future work I will need on my car!
1/20/2024
Alex G. VERIFIED CUSTOMER
Very courteous and friendly. He got me in right away. I also like the video showing what you guys did. Thank you
1/20/2024
Floriam Y. VERIFIED CUSTOMER
Nick was absolutely amazing to work with. He went the extra mile to answer all my questions. Also the technician was great. Thank you all for your help. I’ll definitely be back whenever I need anything else.
1/20/2024
Eddie C. VERIFIED CUSTOMER
Logan was fantastic. Friendly, informative, and excellent client service skills. Thank you.