Jef ALWAYS provides the best customer service & experience. Makes a significant difference in having my vehicle serviced at this location. Thank you
1/21/2024
Jennifer M. VERIFIED CUSTOMER
Steve provides excellent service that’s knowledgeable and personable.
1/21/2024
Michael V. VERIFIED CUSTOMER
Mr. Emery was extremely kind, gracious and thorough in handling my vehicle's recent service needs . . .
1/21/2024
Tony R. VERIFIED CUSTOMER
Jef always exceeds expectations by communicating, and this time he went beyond the norm by working closely with my insurance carrier and providing all that was needed to get my claim processed.
1/21/2024
Debra Y. VERIFIED CUSTOMER
Michael Abreu is a total asset to the BMW team. He is focused on the customer experience. The service department is one of the best I seen. Wat to shine Arrowhead BMW.
1/20/2024
Tammy J. VERIFIED CUSTOMER
Colin was very professional and a pleasure to work with and quick to respond to my many questions. I will be requesting him for any future work I will need on my car!
1/20/2024
Alex G. VERIFIED CUSTOMER
Very courteous and friendly. He got me in right away. I also like the video showing what you guys did. Thank you
1/20/2024
Floriam Y. VERIFIED CUSTOMER
Nick was absolutely amazing to work with. He went the extra mile to answer all my questions. Also the technician was great. Thank you all for your help. I’ll definitely be back whenever I need anything else.
1/20/2024
Eddie C. VERIFIED CUSTOMER
Logan was fantastic. Friendly, informative, and excellent client service skills. Thank you.
1/20/2024
ONICCA L. VERIFIED CUSTOMER
Technician was very courteous and polite. Did his job in a timely manner and I was completely satisfied. Thank you for having a mobile unit, I really was impressed. I DEFINITELY will be using this service again in the future for oil changes etc.
1/20/2024
Johnny C. VERIFIED CUSTOMER
Completely satisfied with Corey and his team.
1/20/2024
Harrison G. VERIFIED CUSTOMER
???? Great Staff!
1/20/2024
Elizabeth N. VERIFIED CUSTOMER
I continue to be extremely impressed with this dealership. Joe is great. I am thrilled to have a service advisor who is so knowledgable and thoughtful. We Love both the 8 and the new 7 and the everyone about how the only dealership they would want is this one. I have told many of them about the level of service we receive and I hear back "wow that is a great dealership". My thanks to Joe for being so great. He truly is an asset and a wonder part of this dealership and our experience there.
1/19/2024
Hector V. VERIFIED CUSTOMER
Steve was very helpful throughout my visit. He was very polite and kept a positive attitude at all times! Thank you
1/19/2024
Brent S. VERIFIED CUSTOMER
Carmella and Meau did a great job getting me in for service on a recently delivered new vehicle with a check engine light issue. Those two make all the difference with always have a great service experience.
1/19/2024
Doug B. VERIFIED CUSTOMER
Great service. Thank you!
1/19/2024
Courtney C. VERIFIED CUSTOMER
micheal is great
1/19/2024
Ravishankar N. VERIFIED CUSTOMER
Service experience with Steve is exceptional.
Wish BMW could have accommodated on the service discounts give that it was only 2 weeks away from the value service discounts.
1/19/2024
Lesia S. VERIFIED CUSTOMER
He is one of the reasons I keep returning for care of my car.
1/19/2024
Wanda C. VERIFIED CUSTOMER
Kudos to Nick. He kept me informed about my vehicle the whole time and “Great” customer service!