Manny was great & professional. Kept me updated on the status of the car & was very attentive. Thanks Manny!
3/20/2026
Michael H. VERIFIED CUSTOMER
We will never be back!
3/20/2026
Donavan W. VERIFIED CUSTOMER
Matthew provided excellent customer service.
3/20/2026
Geraldine H. VERIFIED CUSTOMER
No additional comments at this time
3/20/2026
Michael G. VERIFIED CUSTOMER
I was completely satisfied with my experience service. In fact, because of Joshua’s effort, communication, and organization related to a mandatory safety recall, I will use Arrowhead BMW in the future for my vehicle service needs. On a 1-10 scale, my recent service experience was a 10+.
3/19/2026
Evelyn M. VERIFIED CUSTOMER
Thank you for your support a
3/19/2026
Steven V. VERIFIED CUSTOMER
My wife is so tired of your service department that she is questioning whether she wants another BMW.
3/19/2026
Angi N. VERIFIED CUSTOMER
He was amazing, thank you !
3/19/2026
Fred M. VERIFIED CUSTOMER
Shane did his usual great job. He is thorough and keeps me informed of the status of my car.
3/19/2026
Husam R. VERIFIED CUSTOMER
Always great working with Steve. I know my vehicle is in good hands.
3/19/2026
Rosalind J. VERIFIED CUSTOMER
None at this time
3/19/2026
David N. VERIFIED CUSTOMER
Colin continues to be the best service person in the business. He’s always on top of things and communicates extremely well. Give that man a raise - he’s the only reason I continue getting my vehicle serviced at the Arrowhead location, as my office is much closer to the Scottsdale dealership. They have a much better coffee machine than Arrowhead though.
3/19/2026
Mary P. VERIFIED CUSTOMER
I always have excellent service t(asks to Steve Emery.
3/19/2026
David R. VERIFIED CUSTOMER
George was outstanding communicating with me on the repairs for my daughters X2z
He went above and beyond sourcing parts needed to ensure the repairs were made in a timely manner.
I look forward to working with George in the future and all the team at Arrowhead BMW.
3/19/2026
Edisa C. VERIFIED CUSTOMER
Miss. Gomez was very helpful and very professional today at the dealership and I appreciate that because not everyone is helpful these days.
3/19/2026
Dan A. VERIFIED CUSTOMER
Well done as always
3/19/2026
Harrison H. VERIFIED CUSTOMER
Troy was great. Kept me updated through out the day and made sure I got my car back by the end of the day. Also thanks the the tech for doing good work.
3/19/2026
Nicholas P. VERIFIED CUSTOMER
George did a great job, very straightforward and respectable. Customer service is great.