The efficiency was not good. I arrived at 10:00am and left at 4:00pm. The technician was not able to find the left rear tire had leak in the beginning.
5/12/2026
Fred M. VERIFIED CUSTOMER
John was very professional ine very aspect of his service. He did a great job. He is a great asset to Arrowhead BMW
5/12/2026
Michael M. VERIFIED CUSTOMER
George was very professional and helpful with any info that I had questions about my vehicle.
5/12/2026
Joyce S. VERIFIED CUSTOMER
Thank you for your expertise and kindness. I feel like I am in good hands with Joe and his team!
5/12/2026
Bp2 C. VERIFIED CUSTOMER
Thank you Micheal !!! I appreciate you :)
5/12/2026
Brynn W. VERIFIED CUSTOMER
Steve was awesome!! He was nice, honest, and super helpful. Steve answered all my questions and guided me in the right direction!
5/12/2026
Darell S. VERIFIED CUSTOMER
Steve was welcoming, efficient and a pleasure to work with.
5/12/2026
Debe C. VERIFIED CUSTOMER
Troy is an outstanding service advisor! A huge asset to Arrowhead BMW. Thank you for your expertise and caring Troy.
5/12/2026
Rehana R. VERIFIED CUSTOMER
Joseph was exceptional in his customer services skills , he was very honest and friendly.
5/11/2026
Tiana G. VERIFIED CUSTOMER
Every member of the staff was very welcoming and thorough.
5/11/2026
Donovan V. VERIFIED CUSTOMER
Jay was super kind and helpful with the process of getting my car maintenance all on track!
5/11/2026
Beverly M. VERIFIED CUSTOMER
Looks forward to seeing it
5/11/2026
Douglas B. VERIFIED CUSTOMER
She is the best and knows how to take of her customers
5/10/2026
Kathleen S. VERIFIED CUSTOMER
Your team is top notch, thankyou
5/10/2026
Abel B. VERIFIED CUSTOMER
Steven is an awesome person!!!! ..
5/10/2026
Ron J. VERIFIED CUSTOMER
Friendly, efficient, courteous...thanks.
5/10/2026
Isabella A. VERIFIED CUSTOMER
Joe consistently provides outstanding service every time I bring my BMW in. During my visit yesterday, he made sure both my car and I were taken care of every step of the way. He is professional, knowledgeable, communicative, and truly goes above and beyond for his customers. I fully trust Joe with my vehicle and know I can always count on him to provide top-level service. BMW is lucky to have him!
5/10/2026
Micael E. VERIFIED CUSTOMER
Steve is always very thorough and professional.
5/10/2026
Jenni S. VERIFIED CUSTOMER
Steve was very kind, professional and provided timely updates on the status of my repairs. I will call and ask for him next time for sure.
5/10/2026
Steve O. VERIFIED CUSTOMER
Although it was a busy Saturday I got my car in and out in reasonable time. Matthew was amiable and courteous and explained the recommended additional services without undue pressure.