Shane was very polite and helpful. His professionalism made my visit to Arrowhead BMW stress-free. Five stars…….
5/15/2026
Jacob Y. VERIFIED CUSTOMER
Good service and respects my time. 10/10
5/15/2026
Jamie C. VERIFIED CUSTOMER
Joe was fantastic!
5/15/2026
Sean S. VERIFIED CUSTOMER
Manny was fantastic and I would trust him with my car again if Matt wasn’t available.
5/15/2026
Briana C. VERIFIED CUSTOMER
Troy went above and beyond!
5/14/2026
Eric N. VERIFIED CUSTOMER
Colin is the best!
5/14/2026
Richard H. VERIFIED CUSTOMER
George, Anthony, and my tech did an amazing job keeping me posted of the status of my vehicle. Definitely happy with the results
5/14/2026
Manuel B. VERIFIED CUSTOMER
Excellent customer service,Jay was very professional
5/14/2026
Carley C. VERIFIED CUSTOMER
George did great easy to work with
5/14/2026
Daniel B. VERIFIED CUSTOMER
As always, Troy was very communicative, friendly, and effective.
5/14/2026
Virginia C. VERIFIED CUSTOMER
George was extremely nice and helpful and the manager was amazing, the best service department employees ☺️???????????? I will definitely recommend this dealership and obviously come back if I needed
5/13/2026
Steven P. VERIFIED CUSTOMER
George, who helped me, was outstanding. However the fact that, yet again, it took 2.75 hours to change the oil and replace a couple of filters is absolutely insane. Appointments and my time mean nothing to you. I won't be back for service at your dealership. Once thing all that free time did do is get me thinking about just getting a completely different car. The service experience is actually that absurd.
5/13/2026
Jeremy L. VERIFIED CUSTOMER
10/10 service would love to work with him again!
5/13/2026
Jim M. VERIFIED CUSTOMER
Thank You, Joe . . .
5/13/2026
Mendell D. VERIFIED CUSTOMER
Devin is the best
5/13/2026
Nichole H. VERIFIED CUSTOMER
Shane was very responsive and patiently answered all of our questions.
5/13/2026
Orawin P. VERIFIED CUSTOMER
Very satisfied great service all-time
Always showed up on times Francisco great comication. ????
5/13/2026
James L. VERIFIED CUSTOMER
Carmella is the best! She pays attention to details and is always on time with getting back to us if theres any changes or anything that our car needs. I appreciate her hard work! She's amazing ????
5/13/2026
Wally W. VERIFIED CUSTOMER
John delivered 5 star service and was extremely helpful! excellent job! thank you so much
5/12/2026
Barry L. VERIFIED CUSTOMER
Surprised/disappointed that a so-called BMW recommendation for yearly alignment was not made aware to me until now…nearly 2 years after I purchased this car. A alignment last year would have likely avoided uneven tire wear and an early purchase of replacement tires.
How can owners be aware of these recommendations so they can be handled proactively instead of being discovered during a routine maintenance visit?