Incredible experience with an amazing team. Hands down Mr Rackstein is the best in the business and I wont take my car anywhere else
8/16/2025
Jeffrey B. VERIFIED CUSTOMER
Matt does a great job. Always follows up when we have questions.
8/16/2025
Kevin W. VERIFIED CUSTOMER
They didn’t fix my speaker problem like they said they did. They broke my windshield and replaced with a non bmw windshield. When I questioned joe about the glass, said he would call me back, that was a more than a week ago and still nothing.
8/15/2025
Linda F. VERIFIED CUSTOMER
Arrowhead BMW offers excellent customer service. I’m always confident I’m getting the best care for my vehicle.
8/15/2025
Carlos H. VERIFIED CUSTOMER
Troy is absolutely amazing he's knowledgeable, very helpful, and ensures your needs are met. I will be returning in 2 to 3 weeks to meet with Troy again!
8/15/2025
Errin H. VERIFIED CUSTOMER
Shane R Harringtondid did an amazing job with helping me to his best ability. His patience, hard work ethic, and wisdom was showcased during my time getting helped by him. I appreciate his methods used to help me and help achieve what i was wanting to.
8/15/2025
Meron Y. VERIFIED CUSTOMER
Very good communication and quick job I’ll be going again on the. 25th for more repairs
8/15/2025
Robert N. VERIFIED CUSTOMER
Awesome rep
8/15/2025
Steven K. VERIFIED CUSTOMER
He made me relaxed. Easy going and knowledgeable at what he does and efficient.
8/15/2025
Dmitri L. VERIFIED CUSTOMER
My experience with George was nothing short of a 10/10. From scheduling through completion he made sure I was taken care of and did so in a genuine manner. Best experience I’ve had at Arrowhead BMW in the past 3 years of visiting the service department.
8/15/2025
Patricia R. VERIFIED CUSTOMER
Very helpful and shows concerns about the issues.
8/15/2025
Jamie P. VERIFIED CUSTOMER
George was so kind and awesome.
8/15/2025
Priscilla M. VERIFIED CUSTOMER
Very friendly.
8/15/2025
Joy A. VERIFIED CUSTOMER
I am always pleased with service provided by Michael Abreu and BMW . . thank you
8/14/2025
Tameka R. VERIFIED CUSTOMER
Troy made availability for me to bring my vehicle in without delay. He provided updates.
8/14/2025
Michael Z. VERIFIED CUSTOMER
Matt was attentive and did a great job keeping me aware of the status and progress of the service process
8/14/2025
Steve G. VERIFIED CUSTOMER
A very good experience
8/14/2025
James S. VERIFIED CUSTOMER
Joseph is awesome, His customer service is top notch and a pleasure to see him when I come in for servicing. Thank you Joseph and thank you BMW.
8/14/2025
Alisha A. VERIFIED CUSTOMER
Alan is really great to work with. Very knowledgeable about my vehicle and has great customer service. I am very grateful to be able to work with him and he made sure my vehicle was taken care of.