Manny was Outstanding in how he treated me and how professional he was. I took his business card and said I would call him when I need service again
8/21/2025
Matthew W. VERIFIED CUSTOMER
We have unfortunately, had to use arrowhead BMW service department quite frequently for car repairs. Although we do not like having to have our cars repaired, Taylor and his team have made it a lot less stressful for us and have taken extremely good care of us. We really appreciate him.
8/21/2025
Deven G. VERIFIED CUSTOMER
Overall service wasn’t terrible the only complaint I have is the tire I had got replaced the tire pressure came back again pus I’m also missing my tire cap. Also the car that had this tire replaced sits in the garage majority of the time. I would really someone to reach out to me about the pressure and the tire cap as well. ****-****-xxxx
8/21/2025
Linda O. VERIFIED CUSTOMER
I was really impressed with the service I receive Thanks you !!!
8/20/2025
Jehan A. VERIFIED CUSTOMER
Thank you so much you are very good team
8/20/2025
Stephen V. VERIFIED CUSTOMER
Mike is the best service advisor. He is so knowledgeable and makes the process enjoyable. So thankful for him and the BMW service team.
8/20/2025
David W. VERIFIED CUSTOMER
Taylor kept me informed and the service was completed promptly.
8/20/2025
Scott P. VERIFIED CUSTOMER
I would have agreed to the service if not for the labor cost. I have 3 vehicles serviced at your department however the $1100.00 cost for replacing a $17.00 plastic clip on one of my vehicles is excessive.
8/20/2025
Melanie V. VERIFIED CUSTOMER
Carmella was amazing! Very personable and helpful. I will be sure to scehdule any future appointments with her.
8/20/2025
Jim S. VERIFIED CUSTOMER
Taylor was great
8/20/2025
Josh H. VERIFIED CUSTOMER
Thank you for the great service!
8/20/2025
Sarah K. VERIFIED CUSTOMER
I am overly grateful for Colin being my only and main contact for all and every single visit I make for my car!!
8/20/2025
Jennifer H. VERIFIED CUSTOMER
George made it a wonderful easy experience and I am so grateful. I am sincerely enjoying being a BMW owner.
8/20/2025
Anthony N. VERIFIED CUSTOMER
The car looks great. Carmella was very responsive.
8/20/2025
Steve K. VERIFIED CUSTOMER
5.5 hrs for a oil change?? George was friendly and apologic but still. Not the first time that is has taken well beyond a reasonable time for service
8/20/2025
Lacey T. VERIFIED CUSTOMER
Colin is great to work with. Thank you!
8/20/2025
Kevin L. VERIFIED CUSTOMER
Austin was very professional and is an asset to your company. He explained everything he was going to do.
8/20/2025
Juan E. VERIFIED CUSTOMER
Thank you Shane. You guys are always so pleasant to work with
8/19/2025
Ray F. VERIFIED CUSTOMER
Everyone was very nice courteous and professional I was feel like I'm treated well at the dealership
8/19/2025
Charles C. VERIFIED CUSTOMER
Had planned on a 2 hour wait, but the recall service took 3 hours. Not the end of the world, just would have liked a an update after 2 hours went by.