provided a stress-free experience by being patient, knowledgeable, communicative, and attentive to my needs without being push! Thank you bunches!
8/22/2025
Shannea P. VERIFIED CUSTOMER
Joe was wonderful and thorough!
8/22/2025
Marcella B. VERIFIED CUSTOMER
Carmella always goes above and beyond. She is definitely what BMW needs as a Service Advisor. I definitely love how she commits to her work and customers.
8/22/2025
David O. VERIFIED CUSTOMER
Great customer service
8/22/2025
Ying Yi. VERIFIED CUSTOMER
Very good
8/21/2025
Tonjah W. VERIFIED CUSTOMER
Very dissatisfied with the 3% charge when using a credit card for payment. I have a BMW credit card and I feel I should be excluded from the 3% fee.
8/21/2025
Albert R. VERIFIED CUSTOMER
Carmella met all of my expectations.
8/21/2025
Victor B. VERIFIED CUSTOMER
I am completely satisfied with the service I received from Colin Ware. He was extremely helpful, Professional , polite and going above and beyond. Colin makes Arowhead BMW shine , thank you
8/21/2025
Duane B. VERIFIED CUSTOMER
My man Matt and Dakota.. praise them. I do. Thank you.
8/21/2025
David K. VERIFIED CUSTOMER
Amazing service, because of that I want to be a loyal customer for life.
8/21/2025
Robert B. VERIFIED CUSTOMER
Mike has been my service advisor for a couple of years of years now and has always treated me liked a friend as well as a customer. I would highly recommend Mike to any future customer. I always feel when I leave that my vehicle is 100% ready for my family to drive.
8/21/2025
Jerry A. VERIFIED CUSTOMER
Carmella was great in help me with my service. She was able to walk me through the process. It was a great experience and I was in and out in a timely manner. Thank you Carmella
8/21/2025
Danielle C. VERIFIED CUSTOMER
Michael Abreu did awesome. He always makes sure my car is in good hands. He gets me back on the road in a timely manner. He has always gone above and beyond to help me out and I appreciate that. I love Arrowhead BMW.
8/21/2025
Leith S. VERIFIED CUSTOMER
Everything as promised
8/21/2025
David M. VERIFIED CUSTOMER
Mike was great!
8/21/2025
Steve S. VERIFIED CUSTOMER
Thanks guys for helping me keep my car in top shape!!
8/21/2025
Lee S. VERIFIED CUSTOMER
The service was professional executed and I had no complaints. Thank you.
8/21/2025
Lawrence J. VERIFIED CUSTOMER
Great experience
8/21/2025
Gail S. VERIFIED CUSTOMER
George Haslerig was a fantastic customer service representative he took good care of me and my sure he kept touch with me about the vehicle while I was in you guys care!!! Thank you guys again we really appreciate you guys!!!