Jake has been a very helpful and supportive Service Manager in every encounter I have had with him. He is welcoming, knowledgeable and answers all my questions. I have worked with him for several years now and always ask for him when I bring in my car. He deserves a raise and a promotion!
4/17/2025
Peter J. VERIFIED CUSTOMER
The video I got from Ali was the clearest and most understandable video report I have ever received. Including from Arrowhead Lexus. Can't you at least give service customers a car wash? How har would that be? Do you run new cars through a wash before delivery? Just wonderin'. Your friend,
Pete
4/17/2025
Rick E. VERIFIED CUSTOMER
Antonio is very professional. Antonio was able to explain thoroughly to my wife what was done to correct the issues on the Volvo and went over completely the paperwork with her. Because of Antonio, my wife’s faith in Volvo has been restored and she’s willing to bring the car back in for the next service. We definitely need more Antonio’s in this world he is awesome.
4/17/2025
Andres P. VERIFIED CUSTOMER
Best experience!
4/17/2025
Monte C. VERIFIED CUSTOMER
Employees with great attitude and ability to get things done right the first time.
4/17/2025
Cheryl C. VERIFIED CUSTOMER
It was a fun morning . Cool employees.
4/17/2025
Jeffrey U. VERIFIED CUSTOMER
The maintenance work was finished faster than expected
4/17/2025
Chandragiri T. VERIFIED CUSTOMER
Excellent service as always!
4/16/2025
Patrice B. VERIFIED CUSTOMER
She is very efficient!
4/16/2025
Robert T. VERIFIED CUSTOMER
Good communication and service. Thanks.
4/16/2025
Bert W. VERIFIED CUSTOMER
Antonio is great.
4/16/2025
Oliva T. VERIFIED CUSTOMER
Antonio and his team are great!
4/16/2025
Thomas B. VERIFIED CUSTOMER
Excellent service. Really nice people. Wish Bmw was as good as.
4/16/2025
Cara D. VERIFIED CUSTOMER
This as my first visit to Arrowhead Volvo as I recently moved to Prescott Valley. It was a very pleasant experience. Antonio was very professional, friendly and helpful. I am happy I found a new dealership to service my new car. Thank you! Cara D
4/16/2025
David Q. VERIFIED CUSTOMER
The personal information on the paperwork is not mine. I called and asked for a call back and have not received one yet
4/15/2025
Cindy A. VERIFIED CUSTOMER
Ali Crissman was very polite and efficient over the phone. Despite being very busy, she managed to get back to me soon after the mobile service call.
4/15/2025
Magdalena M. VERIFIED CUSTOMER
Thank you Ali and all the staff in the service dept! Always a pleasant experience.
4/15/2025
Thomas M. VERIFIED CUSTOMER
Jake has always been an excellent service rep as was Brian before him
4/15/2025
Ben D. VERIFIED CUSTOMER
Antonio is amazing. Detailed and great customer service!
4/14/2025
Rommel M. VERIFIED CUSTOMER
Jacob and his team are amazing, consistent and customer oriented