I had a hard time decoding why my 20K maintenance was considered my 30k maintenance. Robert patiently explained it to me.
I also really appreciated the ride home as the maintenance took longer than expected.
5/14/2025
Christine W. VERIFIED CUSTOMER
Bobby was extremely courteous and helpful during the service.
5/14/2025
Tomas P. VERIFIED CUSTOMER
Robert was very informative throughout the process. I appreciate volvo inform me about recall and setting up service so quickly. Things happen , but comfortable lobby and snacks ! help make it as painless as possible .
Thank you so much.
5/13/2025
David L. VERIFIED CUSTOMER
Ali is fabulous you have a great employee there.
5/13/2025
Kyaw L. VERIFIED CUSTOMER
Great job. Thanks for everyone.Have a wonderful night
5/13/2025
Laura E. VERIFIED CUSTOMER
Ali, was excellent in assisting me with my car needs, so sweet, courteous and helpful. Thank you
5/13/2025
Diana D. VERIFIED CUSTOMER
Ali is the primary reason we service our Volvos at Arrowhead. She is perhaps the best service advisor we have ever worked with.
5/13/2025
Brieanna H. VERIFIED CUSTOMER
Ali is always friendly, polite and very knowledgeable when it comes to my vehicle and any questions I have about services. She goes above and beyond to make sure I feel taken care of. Thank you for the excellent customer service, Ali!!
5/13/2025
Jeremiah S. VERIFIED CUSTOMER
Ali is always very helpful. I trust her.
5/12/2025
David G. VERIFIED CUSTOMER
Ali does a Great job!
5/12/2025
Maria K. VERIFIED CUSTOMER
Excellent Customer Service!
5/11/2025
Janna B. VERIFIED CUSTOMER
I love working with Ali. She is always attentive, kind, supportive, and an excellent communicator. I will continue to be a customer because of her.
5/11/2025
Furrokh C. VERIFIED CUSTOMER
Ali was extremely helpful, courteous and professional.
I had asked for a loaner car when I made the appointment and she had it ready for me.. my car was washed and vacuumed inside also after service … All good with my experience there.. Well done, Ali !
Thank you ..
Regards Furrokh C
5/11/2025
Matt T. VERIFIED CUSTOMER
Ali was awesome! Will 100% be back!!
5/11/2025
Marilyn T. VERIFIED CUSTOMER
I am always pleased with the service Ali renders my X60 Volvo as well as her personal care for me. She’s the Best! Marilyn T
5/11/2025
David Q. VERIFIED CUSTOMER
Ali was fantastic!! She not only had the problem with my vehicle fixed, she helped me get all the settings out back to where they were before the repair. Thank you Ali!!
5/11/2025
Jerold S. VERIFIED CUSTOMER
Awaiting result on warranty claim with Pirelli tires on right rear tire that has been bad since 8 to 10 thousand miles and also necessitated early balancing and alignment of the tires/wheels.
5/11/2025
Lisa M. VERIFIED CUSTOMER
Ali has a great eye for detail, and was on the same page with me on what needed to be looked at, additionally, she saw a couple things that were important to make sure they were taken care of, I was very happy with her service and wood highly recommend Ali in the future when having service done!
5/11/2025
Rigby C. VERIFIED CUSTOMER
I just had my car in for service and now the air conditioner isn’t working. It’s blowing out lukewarm air. I am scheduled to bring it back in on Monday.