Jacob is an awesome service writer. He is professional, knowledgeable and respectful to customers and answers all questions. He is an asset to Arrowhead Volvo and demonstrates exemplary Customer Service.
6/5/2025
Jackie T. VERIFIED CUSTOMER
I greatly appreciate your service
6/5/2025
Caroline R. VERIFIED CUSTOMER
Jacob was friendly and professional and answered all my questions and kept me informed about the repairs and when my vehicle was ready.
6/5/2025
Cameron C. VERIFIED CUSTOMER
Jake was very helpful and the mechanic Mike was able to find an issue that other mechanics couldn’t.
6/5/2025
Christopher B. VERIFIED CUSTOMER
Great Experience always a pleasure.
6/5/2025
Gustavo B. VERIFIED CUSTOMER
Kudos for Andrew the mechanic as well!!!
6/5/2025
Marian O. VERIFIED CUSTOMER
So helpful and professional we know our car will be taken care of
6/4/2025
Kat S. VERIFIED CUSTOMER
Jake did a great job of answering my questions and explaining everything so clearly. Janice Strong recommended me to Arrowhead Volvo, and Jake specifically for his knowledge and terrific customer service. I'm also impressed with my service technician who fixed all my issues and left the car clean and perfectly programmed! I'm so happy to have found Arrowhead Volvo and don't mind making a longer drive for such terrific service. Many thanks! ~ Kat
6/4/2025
Richard D. VERIFIED CUSTOMER
Jake Johnson is greatly appreciated!
6/4/2025
David Q. VERIFIED CUSTOMER
Ali is awesome!!!
6/4/2025
Robbie H. VERIFIED CUSTOMER
Jacob is a great employee with focus on the customer and delivers great customer service representing the Volvo brand and your facility, I spent 31 years in the automotive industry my last 19 as Service Director, Jacob is a great representation of what customer service is about
Robbie H
6/4/2025
Stephen C. VERIFIED CUSTOMER
Nice guy; great job.
6/4/2025
Al S. VERIFIED CUSTOMER
For once buying a new car was a pleasure. No stress no hassle and done in less than two hours. David was great to work with. And Jude was also. What a great idea to have him instruct us on how everything works. Hats off to the person that read my mind on that one. Looking forward to many years of carefree driving.
6/3/2025
George R. VERIFIED CUSTOMER
Excellent experience ‘
6/3/2025
Michael R. VERIFIED CUSTOMER
Great job to the Volvo service staff for taking care of my Recall in a fast efficient manner.
Keep up the good work !
6/3/2025
Lars N. VERIFIED CUSTOMER
Antonio is an asset to the service team.
6/3/2025
Vanessa M. VERIFIED CUSTOMER
Antonio was great! He makes coming to get my vehicle serviced really easy!