Jake is a true professional who should be promoted if possible.
2/16/2023
Annette K. VERIFIED CUSTOMER
The only area that I was not happy with was the fact that they were already in the process of selling the car (V90) that I was originally scheduled to see. I was happy that they actually had another car in mind for me to look at, which I actually purchased.
2/16/2023
Martin And. VERIFIED CUSTOMER
Jacob has always been professional, kind and welcoming every time I come In to service my Volvo. I feel like I’m a part of the Volvo family thanks to his great customer service! I never have to worry about leaving my vehicle at Volvo, I know that Jake and his team will make sure to take care of all of my concerns. Thanks so much!
2/16/2023
Michael F. VERIFIED CUSTOMER
He is the best from all the rest… professional, friendly customer service that I appreciate & so do my two vehicles.
2/16/2023
Richard C. VERIFIED CUSTOMER
As always Brian delivered excellent service and attention to detail. Thank you.
2/15/2023
Katherine . VERIFIED CUSTOMER
Antonio and the service team went over and beyond for me. I actually didn’t have an appointment but had my car in the shop there just days before and my tire sensor was already going off. Turned out there was a nail in my tire! The team was able to still help me get it patched and out on my way!
2/14/2023
Christopher R. VERIFIED CUSTOMER
Had my sparkplugs replaced at a different shop. Was told by my service advisor that volvo had to redo my sparkplugs and had to pay for them again to have my warranty work completed. Car was returned to me with check engine light after delivering the vehicle warning light free.
2/13/2023
Lynette P. VERIFIED CUSTOMER
Still struggling with the intermittent problem with the stop/start system. Otherwise, Ali is great as well as the rest of my experience.
2/12/2023
Susie L. VERIFIED CUSTOMER
Always a nice touch to wash my car!!
2/11/2023
Marcus H. VERIFIED CUSTOMER
Good quick service
2/10/2023
Bob W. VERIFIED CUSTOMER
We’ve been very happy with our Volvo. After discovering you would come pick it up, 42 miles away!, for service, our next car will most likely be another Volvo. Antonio was very helpful and accommodating.
2/10/2023
Jarad M. VERIFIED CUSTOMER
Brian provided outstanding service and squeeze me in at the last hour so I really appreciate it. He stayed around till the very end of the day so that I could finish my oil change.
2/9/2023
Johnny M. VERIFIED CUSTOMER
Ms. Ali Crissman service advisor was very thorough and took care of our needs in a timely manner. With her there in the service department is a great asset to your business.
2/9/2023
Elaine G. VERIFIED CUSTOMER
Brian is great and easy to work with. He helped me make educated choices on my service need for my XC90. Thanks Brian!
2/9/2023
Elizabeth K. VERIFIED CUSTOMER
Great customer service experience. The Services team took care to work with the warranty company to ensure everything was covered as expected.
2/8/2023
Pam H. VERIFIED CUSTOMER
I appreciate the expertise and great service I get a Arrowhead. It's a name I can trust.
2/8/2023
Danny D. VERIFIED CUSTOMER
Alli is wonderful!
2/8/2023
John D. VERIFIED CUSTOMER
The service staff was very welcoming that early in the morning. My vehicle was ready in a very timely matter.
2/7/2023
Andrew P. VERIFIED CUSTOMER
One suggestion: Make sure the the tech leaves the steering wheel and gearshift free of grease and grime. Thanks!