Service Advisor was polite and communicated accurately.
Ali was not present when I arrived at arrowhead location.
The key that was ordered cut and programmed did not unlock my vehicle.
The key did start my vehicle and unlocked my trunk.
Bryan was the service advisor was advised and did attempt to unlock the driver door. Bryan did assure me that another key will be ordered, cut and programmed.
12/3/2022
Sherree P. VERIFIED CUSTOMER
Brian is the Best service Mgr ever. He’s always attentive to my needs, I trust him wholeheartedly.
12/3/2022
Caroline R. VERIFIED CUSTOMER
Brian Lawrence is always professional and efficient. Your service department is the primary reason Volvo is at the top of my list when considering purchase of a new vehicle.
12/3/2022
David R. VERIFIED CUSTOMER
You have an All-Star on your team over there. Jake has taken incredible care of my family for about 10 years now. Great guy who really understands customer service. He’s a Top G. I’d hire him in a second.
12/3/2022
Onnie B. VERIFIED CUSTOMER
Jacob was great and kind. Extra satisfied with car wash today. Never looked that great before.
12/3/2022
Greg G. VERIFIED CUSTOMER
Ali was very patient and accommodating in arranging for a service technician to come to my house and, when that didn’t resolve the issue, in helping me arrange though Volvo Roadside Assistance to have my car trailered in. When my car was ready the next morning, she also arranged to have a Lyft driver pick me up and bring me to the dealership to retrieve it. I was very pleased/happy with the level of service she provided.
12/2/2022
Arthur M. VERIFIED CUSTOMER
Good people, great service.
12/2/2022
Michael C. VERIFIED CUSTOMER
Thanks!
12/2/2022
Steve C. VERIFIED CUSTOMER
Check oil function light issue was no resolved.
12/1/2022
Nick J. VERIFIED CUSTOMER
Nick was great and kept me informed throughout the process.
12/1/2022
Robert S. VERIFIED CUSTOMER
Over the years, I completely trust Jake to take care.
His honesty and job knowledge is rare to find.
12/1/2022
Heather M. VERIFIED CUSTOMER
Nick is great! Very knowledgeable! Explains everything in a easy to understanding way.
12/1/2022
Ruben P. VERIFIED CUSTOMER
Keep up that good job
12/1/2022
Richard C. VERIFIED CUSTOMER
Professional and courteous staff. Thank you
12/1/2022
Shastine K. VERIFIED CUSTOMER
Ali is the absolute best. She always takes the best care of me and my car.
11/30/2022
John N. VERIFIED CUSTOMER
Service was performed quickly and professionally.
11/30/2022
Olympia K. VERIFIED CUSTOMER
The service at arrowhead Volvo exceeded my expectations. It was great. Extremely helpful and friendly staff. The issues my car had were diagnosed and taken care of in a timely manner. I would highly recommend arrowhead Volvo to anyone!!!
11/30/2022
Lauren T. VERIFIED CUSTOMER
He is amazing! Very knowledgeable and always provides a the most excellent service. You’re very fortunate to have him.
11/28/2022
Ramona T. VERIFIED CUSTOMER
Thank you Brian for the service provided
11/27/2022
Steven M. VERIFIED CUSTOMER
As always Ali is fantastic. Very professional thanks