We drove from CA to AZ to attend NASCAR. We made an unplanned trip to look at some property for sale which took us up a rugged dirt road. Only thing we gained was our car hemoraging oil. Jake & the fantastic service crew there were able to get us back in our car in one day. Awesome! They were fast, professional and empathetic towards our situation. We got our Volvo back in great working condition and thoroughly cleaned inside & out. It sparkled! These guys deserve a raise or a healthy bonus. Thank you to Volvo Arrowhead and their superb service dept.
11/11/2022
Rocio B. VERIFIED CUSTOMER
Thankd
11/11/2022
Eric B. VERIFIED CUSTOMER
Great service
11/11/2022
Dorothy B. VERIFIED CUSTOMER
I received a text stating my vehicle was ready. I paid the requested amount of 167.44 and proceeded to see Jacob for my vehicle. He indicated that my vehicle was not ready and I owed a whole lot more money for the diagnosis another$196.56. Not very happy about this and will not be buying from Volvo in the future.
11/11/2022
Windy T. VERIFIED CUSTOMER
Nick is wonderful! I was pretty upset when I got there and his calm sincere disposition really helped
11/10/2022
Julie S. VERIFIED CUSTOMER
Top notch service as always, thank you!!
11/10/2022
Doris H. VERIFIED CUSTOMER
Volvo has always taken care of me very well & that’s because of Mr Jacob Johnson.
Thank you.
Doris
11/10/2022
Shawn V. VERIFIED CUSTOMER
ALI is always a great person to see when I service my V60. I drive 85 miles just to do business with her! Keep up the kindness and great effort.
11/9/2022
Bob S. VERIFIED CUSTOMER
Ali provided us with updates to the progress of the work being completed. Ali delivered the vehicle on time as she specified. It was a pleasure to have Ali as our service advisor.
Thanks Ali!!
11/9/2022
Philip S. VERIFIED CUSTOMER
Jacob, Vanessa and Steve are very professional. Thank you.
11/9/2022
Mary N. VERIFIED CUSTOMER
See you next time. Mary
11/9/2022
Rosemary L. VERIFIED CUSTOMER
N/A
11/9/2022
Janna B. VERIFIED CUSTOMER
She is fantastic and has great customer service and communication skills.
11/8/2022
Michael K. VERIFIED CUSTOMER
Jake is by far the most professional and courteous service advisor I have ever encountered. The whole team deserves 5 stars! He is always quick to get me in for service, and even quicker to get me out and driving home!
11/8/2022
Eric O. VERIFIED CUSTOMER
Friendly service speedy service and do agreat job.....
11/8/2022
Berndt Q. VERIFIED CUSTOMER
I filled out the survey and praised Jacob for the outstanding service he provides.
11/7/2022
Jon S. VERIFIED CUSTOMER
Awesome
11/6/2022
Patricia K. VERIFIED CUSTOMER
Nick has the highest level of customer service and always makes us feel special. He cares about our time and meets all our needs to provide an excellent experience.
11/5/2022
Karen H. VERIFIED CUSTOMER
He was great, very warm and personable. He explained everything and helped me with some automatic settings