My vehicle was washed through the car wash when I specifically asked for no wash.
3/1/2023
Kimberly S. VERIFIED CUSTOMER
Ali is always extremely professional, helpful and friendly. She makes every effort to get all information and documentation correct the first time, which I truly appreciate.
She is one of the best employees that your dealership has on staff and an asset to any team!!!
Thank you Ali for all of your hard work and dedication to your customers!
Kimberly S
3/1/2023
Hector A. VERIFIED CUSTOMER
I really enjoyed Antonio’s service - top notch service. He was very professional, proactively communicated with me all information he had available, he made sure to give us calls with frequent updates throughout the time we waited for the part I was waiting for, he was very patient and knowledgeable answering all my questions. Very satisfied with the service.
3/1/2023
Michel V. VERIFIED CUSTOMER
Jacob is always a great help in servicing my car.
3/1/2023
Robert J. VERIFIED CUSTOMER
Jake is terrific. Very concerned,very thorough, completely involved with me and the process.
3/1/2023
Chuck M. VERIFIED CUSTOMER
Brian is always the consummate professional. Knowledgeable, courteous and efficient. He represents your organization with the highest standards.
3/1/2023
Karthikeyan D. VERIFIED CUSTOMER
Thanks Jake
2/28/2023
Mia A. VERIFIED CUSTOMER
Antonio was great to work with.
2/28/2023
Peter B. VERIFIED CUSTOMER
Antonio was at coordinating the service I needed and communicating with me during my time there at Arrowhead. Frankly, I was impressed with his work. Antonio is sharp and very courteous. Thanks.
2/28/2023
Christine M. VERIFIED CUSTOMER
Thanks
2/28/2023
Jennifer R. VERIFIED CUSTOMER
Ali is great, easy to work with and communicative.
2/25/2023
Amal H. VERIFIED CUSTOMER
Great service very friendly and knowledgeable.
2/25/2023
Rodney H. VERIFIED CUSTOMER
I'm sure Jacob is a qualified technician. My issue is the time it took to complete an oil and filter change, inspection, and brake fluid flush and replacement. I arrived at 8:45am and waited onsite until 1:30pm to complete service. Prior visits for same service was 2 to 2 1/2 hrs.
2/24/2023
Isabella P. VERIFIED CUSTOMER
Jake is one of the reasons why I kept bringing my car back to Volvo of Phoenix and continuing brining it to Volvo of Arrowhead. I sometimes get anxiety bringing my car in when I know there might be a serious issue, but Jake always puts me at ease knowing that my car will be taken care of and I’m in good hands. Also, the rest of the Service Department’s team is very professional and pleasant.
2/24/2023
John C. VERIFIED CUSTOMER
Company car. Thanks
2/24/2023
Todd M. VERIFIED CUSTOMER
Jake always treat us with kindness and respect. I feel Confident that he is listening and will get the service completed in the fastest time possible.
2/24/2023
Mary B. VERIFIED CUSTOMER
I would appreciate the next survey being sent to MY email address (instead of this one,
my husbands). Thank you again Alli for job very well done.
2/23/2023
Richard D. VERIFIED CUSTOMER
Thanks Antonio!
2/23/2023
Magdalena M. VERIFIED CUSTOMER
Extremely efficient and very friendly.
Thank you Ali