Bonnie is amazing. So helpful and makes me feel I can trust her judgment and that she really cares about making my service a delightful experience. She's one of the reasons I keep coming back.
11/16/2017
Mary Lou. VERIFIED CUSTOMER
Timely advice and prevention for more serious maintenance issues explained in detail. Thanks for your mechanical care team!
11/15/2017
Seon K. VERIFIED CUSTOMER
Exceptional service,thankfully
11/15/2017
Candace C. VERIFIED CUSTOMER
Faster than expected and got a clean car back. What's not to love? Always great service from this Honda dealership service department. Bonnie is a Jewel!
11/15/2017
Melanja J. VERIFIED CUSTOMER
Abel was great and had my car ready ahead of schedule
11/15/2017
Alan M. VERIFIED CUSTOMER
Carlos was excellent!
11/14/2017
Nick A. VERIFIED CUSTOMER
Most communicative service ever. Thanks!
11/14/2017
Galen G. VERIFIED CUSTOMER
I asked for a long shot and Carlos delivered! Thank you!
11/14/2017
Edna/Eric S. VERIFIED CUSTOMER
Bonnie’s customer service was great. Made taking car in easy.
11/14/2017
Mike S. VERIFIED CUSTOMER
Always 100% satisfied with Bonnie. She’s awesome!
11/14/2017
Jon B. VERIFIED CUSTOMER
Able Aguilera was very knowledgeable and helpful.
11/13/2017
Denise M. VERIFIED CUSTOMER
Abel was kind, efficient, knowledgeable and patient. He went over what I needed to do in the future in order to get the best car maintenance. Even though he was clearly extremely busy, he gave me good and courteous attention. Thank you, Abel.
11/12/2017
Peter L. VERIFIED CUSTOMER
Carlos did a great job with keeping me updated on my service via email.
11/12/2017
Marc/Anne L. VERIFIED CUSTOMER
I was very impressed with the degree of concern that Jim expressed in relation to resolving the issue with my car. The next time I have to bring any of our Hondas in for service, I will seek Jim out for his assistance. Good job Honda
11/12/2017
Eric J. VERIFIED CUSTOMER
I had an 8am appointment for an oil change and tire rotation. I showed up at 8am. I was clear that I would wait. Somehow my car was forgotten about, and it was not completed until 12:30. My service rep did not even come in to explain. Ultimately the desk supervisor apologized and did not charge me for the service.
I am not happy with Santa Barbara Honda today. Until today, I have trusted this service department completely. I’m not sure I can do that again.
11/12/2017
David C. VERIFIED CUSTOMER
I have mixed feeling on today's visit. Please have someone call me after 5:00pm for my comments. Thank you
11/12/2017
Cherie W. VERIFIED CUSTOMER
Bonnie really helped on a day when the computers were not working. She still gave great service!
11/12/2017
Heriberto/Alma G. VERIFIED CUSTOMER
It was a good service
11/12/2017
Melva O. VERIFIED CUSTOMER
He was very helpful and explained everything in detail. Also, he was friendly and had a great attitude.