Jim was awesome. He picked me up because the shuttle guys were off shift. So nice
1/5/2018
Gary /. VERIFIED CUSTOMER
Great job Jim...
1/5/2018
Julie U. VERIFIED CUSTOMER
Great job Jim...
1/5/2018
Daniel/Diana B. VERIFIED CUSTOMER
Bonnie is the best. Gets you in and out like always and as promised. She is my go to when I get my car serviced.
1/5/2018
Leonardo M. VERIFIED CUSTOMER
Great service
1/4/2018
Michael M. VERIFIED CUSTOMER
Bonnie is the absolute best. She prompt, very attentive and just great to deal with.
Yesterday she told me I’d be out in two hours and she was absolutely on time.
Two hours and I was out of there.
I really like dealing with her.
I would recommend her.
You need to do something with your waiting area, it needs rework. Also you should look into getting a machine that can give decaf coffee and hot chocolate
1/4/2018
Shauna S. VERIFIED CUSTOMER
They did exactly what I asked for - a recall repair - and more: washed the car and did a free 10 point inspection! Very nice! And Bonnie was perfect! Thank you!
1/4/2018
Marlene Z. VERIFIED CUSTOMER
I appreciated Carlos’s staying communicating with me.
1/4/2018
Salvador B. VERIFIED CUSTOMER
Jim was very helpful and super nice ! Loved the service a lot ! Thank You so much !!
1/3/2018
Kimberly D. VERIFIED CUSTOMER
Bonnie was Great!
She always ensures that the customer is
Well informed of repair time, and cost;
and she also wants the client to have a good
experience. One time I was waiting for my car to be
repaired and asked if there was some where I could
walk to for a latte and she gave me directions to
a really good place!
1/2/2018
Andy W. VERIFIED CUSTOMER
My battery keeps dying and no one at Santa Barbara Honda knows how to fix it. I’ve worked with Bonnie and Ablel over the last six months and the problem still exists. I brought my car back multiple times and Honda has tried to attempt to fix it so many times but it still does not work. I wasted $600 and still can’t use my car.
1/1/2018
Kenneth K. VERIFIED CUSTOMER
Excellent service
12/31/2017
Pamela P. VERIFIED CUSTOMER
Thank you so much for your service.
Happy New Year! ????????
12/31/2017
Karisa T. VERIFIED CUSTOMER
Jim was very helpful and polite! He answered all my questions and was super patient. Wonderful employee!!
12/31/2017
Julie M. VERIFIED CUSTOMER
Already gave comments in a previous text but will repeat that Jim did a great job and I was very pleased with the service I received.
12/31/2017
Jane W. VERIFIED CUSTOMER
Absolutely fabulous service I highly recommend Bonny and the rest of the team
12/30/2017
Victor S. VERIFIED CUSTOMER
Very good attention and service.
12/30/2017
Colin/Heather S. VERIFIED CUSTOMER
Thank you, Bonnie!
12/30/2017
David B. VERIFIED CUSTOMER
When I brought my Civic into the Service Department Carlos Lira immediately understood the problems and their solutions. He was very professional and personable.
When he called at around 4 to let me know my car was ready he made sure I understood that the Service Department would be closing at 5:30, which meant that I shouldn't waste any time in getting there. Fortunately, an MTD bus stops a half block from my place and it got me to the intersection of Kellogg and Hollister just before 5. From there it was only about a 5 minute walk to the Honda place.
When I got there Carlos explained his detailed report on the work and on the condition of my car.
I've been dealing with Santa Barbara Honda ever since I bought my then-new 1993 Civic there.
The lounge area is always clean and comfortable for reading or solving crosswords. It's a nice atmosphere.