Jim Woltman takes very good care of me and my Honda
5/16/2019
Josh F. VERIFIED CUSTOMER
I was told by phone the service of getting my sunroof windshield pminstalled would take about 3 to four hours. I made an appointment and even still It took more than 6 hours and my car wasn't even done with its complimentary wash by the time I got a message saying my car wad finished. Really bad customer service when brought it up to the person helping me.
5/16/2019
Gamal A. VERIFIED CUSTOMER
I came to the shop with good tires and left with a damaged tire, and I was told to either buy 2 new tires from Honda or just leave/drive home with a total flat tire. When I asked Bonnie to just put the spair tire, she said that there is no one to do that!!! She put air in the flate tire. I had to rush to Big brand tire on Milpas with a leaking tire. My tire went flate about 2 blocks from the tire shop. The situation was stressful for me. I was left alone facing this situation by Honda. Big brand Tire technician told me that I don't need to buy new tires. They just repaired the tire.
This was very bad experience almost costed me unessesary money. NOT happy at all with Honda.
5/15/2019
Lucy T. VERIFIED CUSTOMER
Everyone was helpful and friendly. The service was as fast as I could hope for. You guys have definitely got your act together in the Service Department. Thank you, Lucy T
5/15/2019
Peggy/Thomas B. VERIFIED CUSTOMER
Very accommodating and flexible scheduling.
5/15/2019
Indhira M. VERIFIED CUSTOMER
Jim is awesome
5/15/2019
Lauren G. VERIFIED CUSTOMER
Bonnie provides excellent experience! Would recommend!
5/15/2019
Rob G. VERIFIED CUSTOMER
Melanie was fantastic. I had bad experiences with my Volkswagen dealership (my first new car) and assumed all dealerships were that way. However, Melanie seemed extremely nice and helpful on the phone. And, when I showed up for service, Melanie was just so easy to work with and upbeat. It kinda made my day (especially compared to my students that were unhappy about a hard midterm I gave them). Right away, she fixed my phone's bluetooth connection to the car. Then she adjusted the service timing to fit my schedule (a huge help!). Then, I had superb service that fixed all of my problems...and a free car wash to top it off! Thanks SB Honda, and thanks Melanie!
5/15/2019
Libo L. VERIFIED CUSTOMER
It's great. But the car wash part is reckless....
5/15/2019
Lori F. VERIFIED CUSTOMER
Melanie was so great. So helpful and so very nice
5/15/2019
Amanda V. VERIFIED CUSTOMER
Quick and easy service. Answered all my questions and made the whole process so great! Will be getting my service here from now on!
5/15/2019
Philip B. VERIFIED CUSTOMER
I go to Honda because of Bonnie. She’s amazing.
5/15/2019
Scott/Tammy N. VERIFIED CUSTOMER
Jim is a asset to Santa Barbara Honda. He is professional and personable. He took care of all aspects of arranging the repair once the part arrived.
5/14/2019
Heather B. VERIFIED CUSTOMER
Bonnie was great! She was helpful, clear, and very pleasant. It was also really nice interacting with a female in car service!
5/14/2019
Leefen L. VERIFIED CUSTOMER
People there was very nice and helpful ! Thank you.
5/14/2019
Karen G. VERIFIED CUSTOMER
Check in at the service department was scattered and took awhile even though I had an appointment. Once they took the car, service was speedy and well done.
5/12/2019
Kimie N. VERIFIED CUSTOMER
Great service with Jim. He lets you know what exactly needs to be done and keeps your car maintenance at its best. Very trustworthy. The staff when paying your bill are very kind and helpful. They don’t just do the paper work.
5/12/2019
Cynthia M. VERIFIED CUSTOMER
Jim at Service Dept is just beyond outstanding.
Hope he stays at SB Honda forever!
5/12/2019
Darren A. VERIFIED CUSTOMER
Excellent service
5/12/2019
Gary/Terre L. VERIFIED CUSTOMER
You specifically asked if I would like to have my car washed and then of course you returned it to me without it being done. It's the little things they keep you coming back and you messed this one up. and please don't tell us that you wash it the next time it doesn't count. Terre Lapman