Melanie's excellent customer would have me returning as a regular customer. She was friendly, helpful, and knowledgeable. Thank you Mela!
5/25/2019
Kathy/Ricardo A. VERIFIED CUSTOMER
Thank you,
5/25/2019
Lindsay F. VERIFIED CUSTOMER
Bonnie’s the best! She’s hard working although she’s busy, she always provides the best customer service!
5/25/2019
Charles U. VERIFIED CUSTOMER
It was a complete success!
5/24/2019
Faustino L. VERIFIED CUSTOMER
Bonnie Jimenez is Awesome!!!
5/24/2019
Kimie N. VERIFIED CUSTOMER
As always helpful and always providing the best
5/24/2019
Mark S. VERIFIED CUSTOMER
He did a wonderful job. Thank you
5/24/2019
Denise M. VERIFIED CUSTOMER
Bonnie was attentive to my needs, kept in touch and gave me regular details of the development of the work. She really cares about delivering top, personalized service.
5/24/2019
Jasmin C. VERIFIED CUSTOMER
Melanie was amazing in the phone and in person. Everyone at honda was super nice and helpful !!! I’m beyond happy.
5/24/2019
Cathryn J. VERIFIED CUSTOMER
Bonnie went to great lengths to keep me informed about the status of my car and its repair. She defines customer service.
5/24/2019
Beebe L. VERIFIED CUSTOMER
It was prompt and staff was polite
5/24/2019
Rosa C. VERIFIED CUSTOMER
I really appreciate working with Jim. He is honest and explains things well. He also gave me a coupon for the service I had today.
5/24/2019
Carolina Z. VERIFIED CUSTOMER
Thank you!
5/23/2019
Nancy V. VERIFIED CUSTOMER
Really appreciate Bonnie - every time I come in she does her beat to provide outstanding service and save us money where possible - all greatly appreciated!!
5/23/2019
Michael G. VERIFIED CUSTOMER
Carlos, Melanie, and the team were great. Took my car in after hours and got my oil changed and identified a few other fixes that needed to be taken care of, including a nail in my tire. Picked it up the following morning right when Carlos said it would be ready. I was in town on business and even though this wasn’t my usual service department they made me feel right at home.
5/23/2019
Joyce P. VERIFIED CUSTOMER
It was analyzed and fixed in 1 day.
5/23/2019
Barrett W. VERIFIED CUSTOMER
Bonnie was amazing!! Thanks
5/23/2019
Ann K. VERIFIED CUSTOMER
very appreciative - thank you very much!
5/23/2019
Cole V. VERIFIED CUSTOMER
Awesome trustworthy service on major maintenance and tire. Also, I didn't get her name (blue eyeliner), but Jim's colleague assisted me with checkout shortly after hours. Will absolutely be back. Wonderful service and I had no appointment.
For ownership/management:Consider investing in service lane optimization software mykaarma or UpdatePromise and take accounting paperless. Will streamline and increase roi.