Bonnie was very helpful and professional and yet also personable. She was able to get me in at a very busy time during lunch time and was out in a hour. I was on a trip from Sun Valley, Idaho so it was imperative that I get service for my car. Thank you Bonnie
5/7/2019
Michael P. VERIFIED CUSTOMER
Incredibly helpful, as always
5/7/2019
Nonilon M. VERIFIED CUSTOMER
Good job ????
5/7/2019
Hector S. VERIFIED CUSTOMER
We are satisfied with the service and with the service done to our car
5/7/2019
Ryander T. VERIFIED CUSTOMER
Bonnie was great. She provided friendly, efficient customer service and kept the timeline promise.
5/6/2019
Cesar D. VERIFIED CUSTOMER
Excellent attention from carlos
5/6/2019
Shaun G. VERIFIED CUSTOMER
As usual Jim was very professional and courteous, the problem was solved in a timely manner and all the bases were covered
5/6/2019
John/Alyson B. VERIFIED CUSTOMER
Jim is always so helpful. Thank you Jim!!
5/5/2019
Israel V. VERIFIED CUSTOMER
Bonnie was excellent at explaining everything from codes to process. She is a really good communicator and her skills are no doubt an asset to your company. In the future when i need to do business with Santa Barbara Honda, i will look for her, she was great
5/5/2019
Ricardo A. VERIFIED CUSTOMER
Estimated service was completed as stipulated and timely. However, the windshield washer reservoir was not filled, so I wonder if other fluids were not topped off either. Additionally, the car was not washed as requested via 2 separate text messages, including one where Jim asked for a reply with any comments or questions.
5/5/2019
Nick B. VERIFIED CUSTOMER
Thorough and informative, Bonnie an asset to your organization.
5/5/2019
Cecilia R. VERIFIED CUSTOMER
I got an 8 am appointment for just an oil change Saturday so I wouldn't have to wait long and was told it would be ready at 9:30. My car was not ready until 10:45. I know it wasn't Jim's fault, but waiting 1.25 more hours for my messed up my plans for day.
5/5/2019
Heriberto/Alma G. VERIFIED CUSTOMER
Very good service
5/5/2019
Deborah F. VERIFIED CUSTOMER
Bonnie always gives great customer service and work done in a timely basis.
5/5/2019
Jim/Sarah B. VERIFIED CUSTOMER
Always a great experience with Bonnie, my service
advisor - great job !
5/4/2019
Kathy W. VERIFIED CUSTOMER
Bonnie was very helpful with all my Questions and concerns. AND she had very warm hands .TeeHee
5/4/2019
Michael C. VERIFIED CUSTOMER
Great customer service, always feel my vehicle is in good hands with Bonnie, never feel pressured and always keeps me informed of any work that needs doing or needs to be done
5/4/2019
Carol A. VERIFIED CUSTOMER
Jim Woltman is absolutely the BEST! He has been helping me with the service my Honda needs for years, and I trust him implicitly to help me to keep my Honda running well. Besides that, he is always professional and such an enjoyable person. Honda is very lucky to have him! And so am I!
5/4/2019
Jill H. VERIFIED CUSTOMER
Melanie was super great at communicating. I knew exactly what was happening with my car. She went above and beyond to make sure I was satisfied.
Wow!
That is customer service.
Thank you Santa-Barbara Honda!