I felt the service was helpful and reassuring. It’s important to me to trust the people in charge. This was my first service with SB Honda and I was happy with the service.
10/3/2025
Thomas F. VERIFIED CUSTOMER
Bonnie has been taking care of my car for many years...she's very responsive, knowledgeable and has great customer skills.
10/3/2025
Patrick R. VERIFIED CUSTOMER
Amazing customer care for a relatively simple appointment — super enthused he arranged for an uber and shuttle to minimize interruption to workday. Love and trust Honda service but this was above and beyond!
10/3/2025
Court B. VERIFIED CUSTOMER
My service visit was terrific. Bonnie did a great job and did it quickly and efficiently. she has my highest recommendation.
10/3/2025
Rosanne P. VERIFIED CUSTOMER
I appreciated that I left my car in the morning. He called me when it was ready no issues no problems just went in and pick my car and all is well. Excellent service from Rogelio. especially since he didn’t try to upsell me on something I may have not needed like some dealerships do
10/3/2025
Michael H. VERIFIED CUSTOMER
Was great the whole time, quick to notify of my battery's need to be replaced so we could get it done. Amazing service
10/3/2025
Barbara F. VERIFIED CUSTOMER
I so appreciate Bonnie J. Everything is a smooth, seamless visit. Thank you.
10/2/2025
Sergey S. VERIFIED CUSTOMER
Luis was very helpful I have no complaints about him
There were a few issues not related to Luis but experienced during the fixing process
1. The repair has been done twice. For some reason the problem has not been fixed on the first attempt
2. The parts have not been delivered in time, so we had to reschedule the appointment.
Overall I would grade it 5 out of 5 since all obstacles have been surmounted virtually with no effect from our side
Luis took care of everything in timeless manner.
10/2/2025
Paper Tigers. VERIFIED CUSTOMER
Reyna was the most helpful, thoughtful and patient service advisor I’ve ever had at Honda. My CRV had an issue I needed to be resolved ASAP, and she made the effort to fit me into the schedule on the same day. She said they probably wouldn’t get to work on it that day, but she had already prepared me for leaving it overnight. When the shuttle driver didn’t return to Honda when he said he would, Reyna promptly ordered me an Uber. And before the end of that same day, sure enough I received a report and video of the work that was completed!! I’m sure that Reyna helped make this happen. As if that weren’t enough, she very promptly ordered me an Uber to bring me to Honda to pick up my car. Also kudos to Honda for doing a thorough inspection of my car and alerting me that I badly needed a new air filter — something my local mechanic missed during my recent service visit.
10/2/2025
Qi S. VERIFIED CUSTOMER
He is really nice and patient
10/2/2025
Joe R. VERIFIED CUSTOMER
Excellent service, fast and efficient.
10/1/2025
Not Provided. VERIFIED CUSTOMER
Reyna is professional, knowledgable and friendly. I really had a great experience with her!
10/1/2025
Kisa M. VERIFIED CUSTOMER
Tyler was quick, effective and pleasant to talk to.
10/1/2025
Humberto S. VERIFIED CUSTOMER
Thanksthey duda Goodwill Job.Iam hapy for that
10/1/2025
Panfilo L. VERIFIED CUSTOMER
I am very grateful to Luis and his team.everything is excellent in my car thank you for your everything.