Jason was an excellent communicator and kept me informed about the status of my car. He was patient and answered all my questions. I felt confident that he would take good care of my car.
12/18/2025
Carmen Z. VERIFIED CUSTOMER
Luis was very professional and kind.
12/18/2025
Patricia A. VERIFIED CUSTOMER
Tyler was courteous and knowledgeable. He was very helpful regarding our need to purchase a replacement tire.
12/17/2025
Michael C. VERIFIED CUSTOMER
You were supposed to check the brakes. Confirmed this when order was entered. Safety inspection report blank as to brakes.
I don’t appreciate being upsold on windshield wipers. I recall purchasing new set from Parts Department and these were installed comp (no labor) during a recent service appointment.
12/17/2025
Bruce H. VERIFIED CUSTOMER
Tyler originally dealt with my wife, we live 80 miles away,have only one car all explained to Tyler. First deadline we got missed I had to call to find out, second deadline missed I had to call Tobin out, then technician brakes trans cooling line had to order parts another deadline missed.when car was finally ready had been parked outside had animal paw prints all over, greasy hand prints on the doors,and my settings for the settings for the seats, mirrors and radio had all been wiped out
12/16/2025
Karen D. VERIFIED CUSTOMER
was fantastic!
12/16/2025
Jennifer G. VERIFIED CUSTOMER
Excellent service!
12/16/2025
Maricela C. VERIFIED CUSTOMER
Thank you for taking me in today when i called last minute to set appointment
12/16/2025
Moises S. VERIFIED CUSTOMER
Bonnie was awesome!!!! She was very helpful and to the point. I plan on taking my car to get serviced with her again in the near future!
12/16/2025
Mary Ann. VERIFIED CUSTOMER
As this was my first experience with Honda I was very pleased and impressed with how smoothly, quickly, and professionally everything was handled .. Bonnie was amazing, explained everything and answered all my questions. She’s a keeper and my go to! Tens across the board!
12/16/2025
Charlene D. VERIFIED CUSTOMER
Bonnie is always professional and easy to talk to. I know I get the best service at SB Honda. This car is the second car we have purchased at SB Honda.
12/16/2025
Afaf T. VERIFIED CUSTOMER
I was given an appointment for 230 Saturday. When I got there, I was told that I would have to leave my car overnight. I decided to wait but I waited 2 1/2 hours. That was unacceptable for someone who has an appointment. I should not have been given the appointment without Clarification that I would have to wait or that I might have to leave my vehicle overnight.
12/16/2025
Catrina Dawn. VERIFIED CUSTOMER
Customer service was great. However I don’t love the recent change to “recommend” thousands of dollars of servicing that aren’t needed. It makes it hard to trust what is actually needed versus services recommended to “add value.” I’ve been servicing my car at Honda for 10 years but considering going elsewhere.
12/14/2025
Cassandra E. VERIFIED CUSTOMER
Bonnie has gone above and beyond since the first time she assisted me 4 years ago. I am continuously in awe of her energy and kindness.
12/13/2025
Mariah C. VERIFIED CUSTOMER
Bonnie was amazing! Very helpful and prompt with my service requests.
12/13/2025
Samantha S. VERIFIED CUSTOMER
Luis was fantastic and always is!
12/13/2025
Heng Bin. VERIFIED CUSTOMER
Everything went well. Thanks
12/12/2025
Charles L. VERIFIED CUSTOMER
Tyler, Bonnie and Pollii all provided excellent customer service.
12/12/2025
Larry R. VERIFIED CUSTOMER
Bonnie had always taken care of our cars, and I was happy to find out that I can now bring my Acura for service.