Carlos has always been absolutely tops! Clear, efficienttotally reliable. A pleasure to work with! Thank you!
5/20/2021
Ruby L. VERIFIED CUSTOMER
A good person and help me with my car and questions. Thanks Carlos Lira
5/20/2021
Terri C. VERIFIED CUSTOMER
Bonnie exceeded my expectations on all levels! Thank you for taking good care of me!
5/20/2021
Aaron S. VERIFIED CUSTOMER
Carlos was great, thank you!
5/19/2021
Carolee/Jenna P. VERIFIED CUSTOMER
Bonnie was great!
5/19/2021
Claudia L. VERIFIED CUSTOMER
Bonnie is fantastic; frankly one of the reasons why I go to Honda for service.
Knowledgeable, customer centric, reachable and can explain the technical “ stuff” in plain English.
5/19/2021
Thad B. VERIFIED CUSTOMER
Check engine light was not on when I brought car in. It was on at pickup after you worked on it. Bonnie did not seem concerned and suggested I bring it back for diagnostics. Seems like you could have diagnosed problem before calling me to pick up.
5/19/2021
Susan I. VERIFIED CUSTOMER
Carlos was excellent! Thanks!
5/19/2021
Warren R. VERIFIED CUSTOMER
Bonnie is great as always. I was disappointed that a parking sensor issue cost me almost $300 dollars though.
5/19/2021
Diana M. VERIFIED CUSTOMER
Keep up the good customer service
5/18/2021
John H. VERIFIED CUSTOMER
We are usually happy with Honda. That day not so much. Carlos said my car needed a catalytic converted that was going to cost $3800.00. The car is not worth that. He didn't give me any other options. I also had a screw in one tire and he said they couldn't fix it. My wife took the car to Costco right after and they fixed the tire. After the tire was fixed the emission light went off. I figured the tire was causing the emission light to go on. I'm thinking the car was misdianoiced. I'm happy my car is running fine but Honda was not the reason Thank you
5/18/2021
Gary J. VERIFIED CUSTOMER
Bonnie is always very helpful and informative.
5/18/2021
Alex C. VERIFIED CUSTOMER
Fast precise and quality work
5/18/2021
Dianne L. VERIFIED CUSTOMER
Car was in your shop from 11 am. To 4 pm for a simple tire rotation and alignment.. why so long. Mr. Lira was courteous abs friendly.
5/18/2021
Danny M. VERIFIED CUSTOMER
Ok, send jt to me.
5/18/2021
Anne C. VERIFIED CUSTOMER
Carlos always gets everything right!
5/18/2021
Lourdes A. VERIFIED CUSTOMER
Thanks to Jim Vrelant is a very good customer attendant. And Bonnie Jimenez too.