It was good working with Mick, Doug and Ernesto. I have not physically met Mick or Doug but they were responsive and worked timely to meet my needs. Ernesto is a delightful asset to your company. He has helped me over the months as the service department transitioned. Such a delight !
7/10/2025
Ahmad F. VERIFIED CUSTOMER
thank you for the vip treatment
7/9/2025
Avel M. VERIFIED CUSTOMER
Mr Wilder was very informative and efficient with my Maserati Ghibli
Thank you
7/8/2025
Harold L. VERIFIED CUSTOMER
Great service. Doug was great to work with. Thanks
7/4/2025
Dorene S. VERIFIED CUSTOMER
Everything was perfect. Thank you
7/4/2025
Remigiusz D. VERIFIED CUSTOMER
It’s a third time after serviced my Alfa in your location (St.Pete) that I didn’t receive any paper what was done. Every time the person who takes our keys promises us to send them by email never does. Very disappointing. We are still waiting for the paperwork
6/25/2025
Victor B. VERIFIED CUSTOMER
Doug was great! Very helpful and attentive
6/24/2025
Stylianos B. VERIFIED CUSTOMER
Excellent service and friendly atmosphere as always
6/18/2025
Ana B. VERIFIED CUSTOMER
Douglas delivered outstanding customer service, and I couldn't be more pleased. He is incredibly professional and solution-oriented. My visit today was a genuinely positive experience. Although I hadn't met him before, it's clear that he is a game changer for this business!
6/18/2025
Preston C. VERIFIED CUSTOMER
Outstanding service, thanks Mick! (Apologies if I misspelled)
6/10/2025
Thomas F. VERIFIED CUSTOMER
My rating is based on Mick who picked up for James Berry who left the dealership abruptly and rightfully so because his follow up skills were atrocious. My car was with the dealership for three weeks for a simple repair.
6/7/2025
Tamata H. VERIFIED CUSTOMER
Your service team need to keep the customer updated. You all had my vehicle for over a week with little to no communication until I requested the GM name and phone number. Also having more loaners available would be helpful. I was without a vehicle and then promised a rental from enterprise with no outcome. Communication is key. Thank you for your time.
5/28/2025
David T. VERIFIED CUSTOMER
James was a pleasure
5/19/2025
Dorothy V. VERIFIED CUSTOMER
Excellent service done. James went above and beyond what the service request was. Very satisfied.
5/15/2025
Tony A. VERIFIED CUSTOMER
Friendly and experienced service
Very satisfied
5/15/2025
John G. VERIFIED CUSTOMER
James was very helpful and attentive. He was a pleasure to work with.
5/10/2025
Ted M. VERIFIED CUSTOMER
Took very long to get the part and the tariffs did not commence yet so how is it going down the road to gets parts in the future if needed
5/9/2025
John G. VERIFIED CUSTOMER
It worked out
5/3/2025
Jana C. VERIFIED CUSTOMER
Service manager was polite resourceful made sure to check on me and that I was comfortable during my wait time. I received a courtesy car wash and clean. Very grateful service was great.