Madalyn is exceptional and an asset to the service department.
Madalyn indicated she will work to schedule a separate service with the dent repair technician.
4/2/2025
A C. VERIFIED CUSTOMER
James was very thorough and informative. Highly recommend dealing with him for all of your service needs.
4/1/2025
Omar B. VERIFIED CUSTOMER
Excellent Service.
Very professional and so was TJ.
God Bless!!
4/1/2025
Kirk M. VERIFIED CUSTOMER
James is very nice. No one was able to answer my question as to what was covered under my prepaid maintenance agreement. I was told that you would be called in 30 minutes. That did not happen.
3/29/2025
John K. VERIFIED CUSTOMER
Great experience and spotless shop.
3/25/2025
Alan P. VERIFIED CUSTOMER
We have to make a follow-up appointment and drop off and pick up because the parts needed for our service were not in stock. Please try to stock all throughout the third parts for minor service
3/23/2025
Steve G. VERIFIED CUSTOMER
Happy with the process
3/22/2025
Steve C. VERIFIED CUSTOMER
Nicely regimented service shop sequence. Showroom is simple but elegant and well done. Staff at every level and department were great. Only bump is that for an Italian car shop there could be a more impressive coffee/espresso machine.
3/21/2025
Sharron M. VERIFIED CUSTOMER
Promote her, she is ready and more than capable to assume more responsibility
3/20/2025
Keith B. VERIFIED CUSTOMER
Going forward, all services and repairs will be done at St Pete Alpha Romeo and I will be using Madalyn **** as my point of contact. Everything met or exceeded expectations. Thanks
3/19/2025
Wendy M. VERIFIED CUSTOMER
Thank you all very much. I had an upsetting emergency with my Levante, Maserati and your dealership have been exceptional.
Wende Marracino
3/19/2025
Jim S. VERIFIED CUSTOMER
I waited 40 days for the part and it didn’t fix the issue.
Still can’t open door. It worked when I left hasn’t worked since.
I think it’s an issue with the lock / unlock system
3/19/2025
James C. VERIFIED CUSTOMER
Maddy was great! I am visiting from the Atlanta area,and ur service was excellent! We only have one dealership in Georgia,so I may wait til I visit again to get my next service done!
3/17/2025
Melinda T. VERIFIED CUSTOMER
Thank you so much! Wonderful service!
3/14/2025
Ramiro C. VERIFIED CUSTOMER
She has always been great with any of my service needs or questions.
3/14/2025
Michael H. VERIFIED CUSTOMER
Madalyn is the reason I started driving from Sarasota. The Sarasota Maserati customer service was horrible so I started scheduling with St Pete a few years ago. Madalyn restored my faith in Maserati customer service and has made each trip fantastic. She’s always upfront and informative and great with communication.
3/14/2025
Teresa D. VERIFIED CUSTOMER
Everyone is always exceptional with service!
3/14/2025
Irene T. VERIFIED CUSTOMER
James was exceptional! He went above and beyond to address my issues. He was very professional and courteous. Being my first time there, and having a bad taste with another service center, James made me feel confident in your service center and kept me informed every step of the way.
3/13/2025
Thomas S. VERIFIED CUSTOMER
2 comments:
The oil service indicator light was not reset. Is it possible to do this remotely?
No service loaners - approximate wait time was close to 3.5 hours. Getting ride to/from dealership was not realistic as I live in Lithia.