Maserati Alfa Romeo of St. Petersburg Auto Repair Service

Awful service. I will be calling tomorrow.

Hard to reach service department

You guys were great. Couldn't have been nicer. Got the work done quickly. The estimate was accurate for the service. No complaints at all!

Doug and Mauritzio were both amazing and went above and beyond. I have not received a survey yet but look forward to submitting a glowing review

Certainly not satisfied.

Same problem came back within hours after leaving

Your Service Department is OUTSTANDING!!!

Awesome service!

Doug was awesome!

Doug rocks.

Doug is amazing!!! So helpful and kind. Thank you, Doug!

Douglas was a very friendly service advisor, and we are pleased with the work done on our car.

I am very satisfied with my experience. Shout out to my tech Doug, he was great.

My vehicle was there to calibrate the sensors after having my windshield replaced. My vehicle was there for two days and the only communication I received from Alfa Romeo was in reply to my inquiries about the status of my vehicle. On the first day, I was told it would be done in the early afternoon and that did not happen. I called, but was sent to voicemail. I drove over to the dealership to find out my vehicle wouldn’t be ready until the next day. The gentleman at the service department told me that he had texted me earlier and I told him I did not receive the text until I was walking into the dealership. Instead of apologizing for the poor communication he said I must have bad cell service. Then when I told him I had to pay for another day of a rental car, he said “your insurance company is paying for it.” My insurance company was not paying for all of it, and that really didn’t matter if they did or not. In the end, I’m still paying for the rental car because I have pay premiums. I expected better service from an Alfa Romeo Maserati dealership. Even the next day my vehicle was not ready until the end of the day which messed up my evening plans. I have a 20,000 miles service scheduled at the end of the month and I have been seriously considering canceling it.

Doug went above and beyond with exceptional, customer service, wonderful, highly recommend him for any needs.You might have with your vehicle.wonderful customer service smiling and very caring. 11 star out of 10 he deserves

Thank you for the quick response!

Very disappointed

Doug in service was very attentive! Thank you for all you did to help us!

Very satisfied with the service!

Excellent shop and operation. Was easy to work with. The experience definitely made for a repeat customer and that’s the end result where everyone wins.