Didn’t have good experience I brought my car to change the oil six months ago and also they changed my interior because it was going bad which that was cover by warranty which was good but when they changed the part the broke the sensor at the steering wheel and needed to be changed it took 5 months to repair it. The guy who worked there quit and the part was never order I went to the dealership about 10 times because no one knew what’s going on and I was finally able to repair it five months later. Melody I think her name is es able to help me finally. The service is really bad very time I called no one will pick up . I will not bring my vehicle at this location anymore I’ll be going to Tampa.
1/27/2026
Linda B. VERIFIED CUSTOMER
Work was on time. All of the associates were FRENDLY and helpful!
1/9/2026
Rodney M. VERIFIED CUSTOMER
Your service manager is exceptional
I had some previous service issues before her but once she took on my vehicle everything was smooth as silk.
1/3/2026
Utku U. VERIFIED CUSTOMER
Thank you
1/2/2026
Jesse O. VERIFIED CUSTOMER
Extremely satisfied with the service department and the staff. Good communications and follow through. Mick and Madelyn are a great service team. By far the best in recent years.
12/31/2025
Kevin M. VERIFIED CUSTOMER
Madeleine is exceptional and she is the sole reason I keep returning to the dealership for service.
12/28/2025
Stacey G. VERIFIED CUSTOMER
The service was great. Getting a hold of the service department before and during the service was awful. The communication was awful.
12/28/2025
Elaine B. VERIFIED CUSTOMER
Recall completed happy with service.
12/25/2025
Jim F. VERIFIED CUSTOMER
Madelyn did a great job for me. Got an oil change done on short notice and fixed my struts too. Always like the carwash too. Happy customer here.
12/23/2025
David W. VERIFIED CUSTOMER
Madelyn is wonderful to work with. Very professional and customer service oriented. Always exceeds expectations. Thank you
Dave Wissel
12/21/2025
Victoria T. VERIFIED CUSTOMER
Great Service Thank you
12/17/2025
Brett F. VERIFIED CUSTOMER
Madalyn and the team are always top notch. Thanks!
12/17/2025
Margarita T. VERIFIED CUSTOMER
Once in for the service all was quite smooth and professionally done. My only issue was that the recall could not be scheduled on-line which meant having to endure multiple calls without the phone being answered or a call-back. You’re servicing high-end vehicles and the access to service manager should be equally top notch.
12/12/2025
Mario P. VERIFIED CUSTOMER
Madalyn was fantastic as always. Very accommodating during my wait and assisted me with various items even though I did not have an appointment.
Thank you
12/12/2025
Terri D. VERIFIED CUSTOMER
The service was exceptional. From my phone call to schedule the recall fix to leaving with the problem solved your t am was helpful, and did not make me feel wrong for calling the customer ring service center. An exceptional team who seem to go abov and beyond to help their customers: I will be switching to your service center for all of my Aloha Romero’s service needs:
12/6/2025
Carol V. VERIFIED CUSTOMER
Arranging the Uber to send me to go have lunch while my recall was being addressed is a nice touch!
11/21/2025
Thomas M. VERIFIED CUSTOMER
Your staff took great care of me.
Can’t say enough good things about them!
11/20/2025
Kirk M. VERIFIED CUSTOMER
Madalyn is great. Kept me informed, arranged for the loaner etc. appreciate the great service.
11/19/2025
Ann G. VERIFIED CUSTOMER
Excellent!
11/18/2025
Kaplan G. VERIFIED CUSTOMER
His service was exceptional. I was out of town and needed to go back by Saturday at 2. He took the car at 815 am and I had it back by 1030 am. He was in contact throughout and I just felt he went above and beyond. Customer service of this caliber is rare today and he should be commended for it!!
Thanks,
Glenn