It took almost 2 hours to fix something that Kia estimated to take 30 min or less.
4/18/2023
Gloria M. VERIFIED CUSTOMER
Your service people was very rude and the assistant manager is rude too I want ever bring my car back there and I want recommend this place to anyone ????????????????
4/16/2023
Net O. VERIFIED CUSTOMER
Steven was attentive to my needs as a customer from the time i drive in to the time i left, he kept me informed of everything i had asked to be done including cost and time, Steven was polite, courteous and had an outstanding attitude, i wasn't anxious nor in the dark nor rushed, Steven is my go to guy, Really enjoyed doing business with him, Ms. Oden
4/16/2023
Earlene S. VERIFIED CUSTOMER
On 4/15/23 I had my car serviced and would greatly appreciate a call to dictates how displeased I was with the poor customer service that was provided. My name and number is
Earlene S
4/16/2023
Piotr B. VERIFIED CUSTOMER
Great friendly service provided well done!
4/16/2023
Lisa S. VERIFIED CUSTOMER
EXCELLENT... EXCELLENT... EXCELLENT!!!!
REBECCA IS ABSOLUTELY AMAZING! I AM A RETAINED CUSTOMER. ONLY REBECCA AND HER TEAM CAN SERVICE MY TRUCK!
4/16/2023
Armando G. VERIFIED CUSTOMER
Michael was very polite and helpful. Would definitely recommend Kia in this location. Very friendly and the location is always clean and helpful.
4/15/2023
William A. VERIFIED CUSTOMER
Bruno was professional and delivered when promised.
4/15/2023
Ljupcho A. VERIFIED CUSTOMER
When I made the appointment I told Michael I have a recall and passenger low beam headlight not working but he forgot to add the problem I have with the headlight not working, so when I arrived at the service he was saying that I never asked for the headlight issue and made me look as a lier. He didn’t do anything to fix his mistake and I left the service with the headlight problem still existing. I will never come back to International Kia.
4/15/2023
Kim B. VERIFIED CUSTOMER
Isabel was a lifesaver
4/15/2023
Michael G. VERIFIED CUSTOMER
I didn't get a great service. Im very upset with kia service department. I dont feel like a kia family member.
4/15/2023
Randal T. VERIFIED CUSTOMER
The service department handled the process professionally and courteously. Well done. Thank you.
4/14/2023
Blanche B. VERIFIED CUSTOMER
I will be glad to fill the survey out.
4/14/2023
Colleen M. VERIFIED CUSTOMER
Very satisfied with my service appointment today. Staff super helpful and nice
4/14/2023
Sally W. VERIFIED CUSTOMER
Offered a free car wash & did not receive it.
4/14/2023
Patricia V. VERIFIED CUSTOMER
Mike was extremely helpful and made me feel comfortable
He went out of his way
Superior Customer Service
I will and already have refer family and friends to Kia
4/12/2023
Kelly B. VERIFIED CUSTOMER
I would be more than happy to fill that survey out, Michael Cooksey was absolutely professional, extremely polite and went beyond to answer some questions I had.
4/12/2023
Maria W. VERIFIED CUSTOMER
Great customer service! I was greeted right away and taken care of in a timely manner. Thank you!
4/12/2023
Larry B. VERIFIED CUSTOMER
Fine job
4/12/2023
Nick T. VERIFIED CUSTOMER
We are required to come back for another visit because of a recall that is no fault of our own. A recall should require one visit.