Very satisfied. Quick turnaround time and answered all my question
5/4/2023
Gillian L. VERIFIED CUSTOMER
He was very professional and explained everything with my car. Will be coming back
5/3/2023
Terrence K. VERIFIED CUSTOMER
Isabel was great!
5/3/2023
Carlous B. VERIFIED CUSTOMER
None
4/30/2023
Stephanie S. VERIFIED CUSTOMER
I was dissatisfied with the length of time that my car was gone. I was dissatisfied that it was the second time in five months that the same code came up (camshaft) and that it was not handled properly the first time. I am dissatisfied that the issue regarding the failure of the oil light to alert a problem has never been addressed last time or this time. I am dissatisfied knowing that my vehicle is consuming too much oil without a solution. I am dissatisfied that the safety download from the increased thefts was not addressed while my car was in the shop. I remain concerned that my original diagnosis at another shop reported that I needed a new motor.
4/30/2023
Denice T. VERIFIED CUSTOMER
I appreciate the service team took my car even though I did t have an appointment and it was past 1pm on Saturday. They were accommodating and the customer service was excellent. Thank you Orland Park, Il KIA dealership.
4/30/2023
Laura Z. VERIFIED CUSTOMER
I was very pleased with quick service and everyone being helpful
4/30/2023
Roberto N. VERIFIED CUSTOMER
Excelente service and very profesional with Bruno, all ok thanks - Roberto
4/29/2023
Dorothy B. VERIFIED CUSTOMER
Bruno did a great job keeping me informed an was also able to find an answer to a question/problem I was having with the door locks. I was very satisfied.
4/29/2023
Wendi M. VERIFIED CUSTOMER
Great and quick service!! Thank you!
4/29/2023
Larry B. VERIFIED CUSTOMER
Great service
4/28/2023
William B. VERIFIED CUSTOMER
Paper work questions
4/28/2023
Rasheedah R. VERIFIED CUSTOMER
Bruno was awesome, great customer service!
4/28/2023
Therese B. VERIFIED CUSTOMER
Bruno did a great job! He is friendly, knowledgeable & made my visit smooth. Bruno has great customer service skills!!!
4/28/2023
Sharon D. VERIFIED CUSTOMER
Very attentive and helpful
4/27/2023
Candace P. VERIFIED CUSTOMER
Mitchell has provided professional and excellent service each time I have come in. I always hope when I have to come in be is here to help me
4/27/2023
Tamera C. VERIFIED CUSTOMER
I wanted the anti-theft update to car which is what I made an appointment for. After waiting for some time, they said the anti-theft software is down, so the wait will be longer. Then, two hours go by and they say that I can’t get the anti-theft update for my car due to the make of it. All he did was a regular software update. He should have that when I first got there or really before I came to the dealership. I am very unsatisfied with my service.
4/27/2023
Jennifer B. VERIFIED CUSTOMER
Steven walked up to me to see what I needed when I drove up. I'm going to sound like a nutter but he has a good-person-vibe. Someone I can trust. That's not always the case when I walk in to this dealership. I've only had 1 interaction with him but seems like a keeper.
4/27/2023
Ray R. VERIFIED CUSTOMER
Great service, and service was done very promptly, which we really appreciated.
4/27/2023
Thomas Z. VERIFIED CUSTOMER
Bruno was fine, however, The car wasn’t even washed after I had to bring it in for a warranty issue. I saw signs all over the dealership about getting your car appraised because you wanted to buy it. I asked to get my car appraised and the used car manager said he doesn’t want it because it has too many issues. It’s a 2021 Kia forte GT that we just bought brand new from your dealership about a year and a half ago. The only issues have been warranty issues. That says some thing about your product when the dealership doesn’t even want to buy back its own vehicle.