Joey was great, the time frame, nearly 4 weeks before the car could get in for repairs, not so great. Was it my fault for the factory recall flaw that caused my car to fail? No. You should be able to get service much sooner.
10/6/2023
Michelle G. VERIFIED CUSTOMER
I had took my car around the 13 of September to get an oil change , Tune up and a new Starter yesterday October 4th a Ref oil light started flashing i took it today , and they took it off but if was whoever check my car for mainteinance fault that day . So they help in something but messed up something else or either they just dont do the job right.
10/6/2023
Daniel C. VERIFIED CUSTOMER
Took a little over 90 min which was told me.
10/6/2023
Lydia U. VERIFIED CUSTOMER
The folks at Kia have been very helpful.
10/6/2023
Jairo M. VERIFIED CUSTOMER
Excellent he worked
10/5/2023
Katherine G. VERIFIED CUSTOMER
Very kind, helpful, polite and informative.
10/5/2023
Don B. VERIFIED CUSTOMER
I was notified of 3 recalls one of which involves an evap canister. I was told that the canisters are not in stock because they are VIN dependent. The service team was going to order one that would be in in a few days. I explained I’m going out of town for 2 months and asked if the canister could be held until I’m back. They said no , that Kia would want it returned within 30 days if not installed. So now I need to call in November to have the part there for my early December return and then I need to bring my car back again. Please note I fault KIA corporate not the Orland service dept.
10/5/2023
Lisa H. VERIFIED CUSTOMER
I am so glad I chose Kia for my services rather than other companies. It makes me feel safe going to the manufacturer. Kevin was a knowledgeable employee who helped alot. Will be returning to Kia for future services
10/5/2023
Don O. VERIFIED CUSTOMER
Fantastic your customer service is amazing ..second to none
10/5/2023
Eloyce B. VERIFIED CUSTOMER
I was totally satisfied with the service, thank you so much.
10/4/2023
Julie K. VERIFIED CUSTOMER
Happy with the work. Mike was very helpful.
10/4/2023
Theodore R. VERIFIED CUSTOMER
The staff is very professional and helpful.
10/4/2023
Kelly L. VERIFIED CUSTOMER
Is my car ready
10/3/2023
Richard H. VERIFIED CUSTOMER
Great service
10/3/2023
Faultino W. VERIFIED CUSTOMER
The Job was done well in little time and right
10/3/2023
Diane M. VERIFIED CUSTOMER
Very thorough. Professional.
10/3/2023
Jessica B. VERIFIED CUSTOMER
Explained everything well and kept me in the loop
10/3/2023
Carrie M. VERIFIED CUSTOMER
Excellent service overall. Pleasant experience from scheduling to picking up my vehicle.
10/3/2023
Robert G. VERIFIED CUSTOMER
Thank you very much for getting our car completed on-time!
10/2/2023
Craig P. VERIFIED CUSTOMER
Mike was helpful in solving our problem. Previous KIA Service personnel did not follow through. Had car in twice before Mike and problem was not solved.