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Real Reviews from VERIFIED CUSTOMERS
Lisa L. VERIFIED CUSTOMER
I really appreciate all the suggestions and I will come back for more service.. More power
3/12/2023
Roger S. VERIFIED CUSTOMER
I wish you could get full service on a Saturday
3/12/2023
David C. VERIFIED CUSTOMER
Fast and efficient
3/12/2023
Carlos A. VERIFIED CUSTOMER
Great service, quick turnaround time
3/12/2023
Mirna M. VERIFIED CUSTOMER
Yesterday you guys did oil change for my car and when I left the engine light got on so I went back to Toyota and they forgot to connect something that was making the car shake and making noises . I get worried that if the car gets broken They won’t take responsibility about it. It happened years ago that my car got broken right when I got out from service and they blamed me
3/12/2023
Douglas A. VERIFIED CUSTOMER
Kudos
3/11/2023
Arif K. VERIFIED CUSTOMER
Thank You So Much QUINCY
3/11/2023
Kat R. VERIFIED CUSTOMER
Jeffry is always super friendly and explains the work that needs to be done in a way that I understand and yet don’t feel talked down to. I never feel pressured to get services that I don’t feel are necessary, but always trust Jeffery’s opinions.
3/11/2023
Karen K. VERIFIED CUSTOMER
Daphne was great
3/11/2023
Michelle F. VERIFIED CUSTOMER
I came in for an oil change and it took almost 3 hours and my grandson missed his zoom call for school. Not happy with the wait.
3/11/2023
Ellen G. VERIFIED CUSTOMER
Jeffrey was GREAT. The mechanic took twice as long as promised to change a tire and do an oil change. I AM grateful that they noticed a puncture in another tire, but I’m thinking that there was a very long time between when the oil change happened and the first tire was replaced.
3/11/2023
Rosa F. VERIFIED CUSTOMER
I honestly am very happy and satisfied every time I take my vehicle get serviced. My service advisor is extremely helpful and always answers my questions.
3/11/2023
Corazon T. VERIFIED CUSTOMER
Job well done
3/11/2023
Craig G. VERIFIED CUSTOMER
Totally satisfied with Katy… however, I was surprised that the technician I did not secure my front floor mat per safety instructions, mays were totally unsecured
3/11/2023
Tim F. VERIFIED CUSTOMER
Quincy was great
3/11/2023
Shah J. VERIFIED CUSTOMER
Daphne’s had me wait for 25-30 minutes outside. I was waiting to be checked in. Eventually I went in and req another employee. Then , after 2 hour of waiting, asked status of my car. It seems the concerned person had gone to lunch and my car was already ready and waiting! Daphne was very unprofessional and unpleasant. Did not have a pleasant experience and to top it all the service was too expensive!
3/10/2023
Mark G. VERIFIED CUSTOMER
I'm extremely grateful for the service from Daphne Lunn. Her expertise and reassuring skills make it a reason to keep coming back. Thank you so much for the service!
3/10/2023
Bill M. VERIFIED CUSTOMER
Quicker than I thought. Friendly service
3/10/2023
Carlos G. VERIFIED CUSTOMER
Gil Yee provided me with excellent communication and delivered great customer service. He was fast and efficient . I will return and continue to service my vehicle for years to come.
3/10/2023
Judith R. VERIFIED CUSTOMER
Glenn is a real gentleman and very nice to work with. He made sure that I had a ride home and a ride back to your place of business. You are lucky to have him working for you at Northridge Toyota.
3/10/2023