Northridge Toyota Auto Repair Service

Anthony’s the best!!! Grate customer service.

Noel. Orozco. Profrcional. Expert. Knowledge. Service. Thank. You

He provided good service.

I have been working with Jeffrey since I purchased this car back in 2022. He is very knowledgeable, kind, and understanding. He also does not pressure me into services that are not immediately needed, allowing me to schedule them based upon my available budget and availability with my job.

Communicated well. Happy to have worked with Joe.

Great service

Very good service and an amazing customer service!

Shirley was great.

Awesome service

Aaron makes you guys look good. Courteous, professional, and efficient.

Heidi is a knowledgeable helpful and caring She is a joy to have help me take care of my car. She goes the extra mile for the customer. You have a very valuable employee in Heidi. She makes Northridge Toyota look good.

Shirley was great! 5 stars

Aron was great

Satisfied with services

Great service. She explained what is needed for my car in deatail and ensured my safety comes first.

the car was left very dirty

Thank you for taking care of my Camry from future problems. And thanks for a quick turnaround on the service. Don

Good job and professional team

02/24 1st telling me my car is all set, it blows white smoke out of the tail pipe. Return, service claims vehicle is fine and a gentleman tells my advisor (yea just give him a voucher for a wash) as if I’m not even standing there. an $8 car wash voucher for “the trouble”. I lost a day of work and had to spend money on a tow truck leaving my car overnight. Following today 02/25 I pick up my car, wanting to speak with a manager. I wait over 45 mins, when I go up to speak to Manager Mustafa. He can’t even look at me in my face, has a dismissive attitude. Said “yea we fixed your car, you’re all set” no apology, no empathy, doesn’t offer anything. I’m not looking for a hand out but at least the common decency to look at me and make eye contact while I express my frustration. I couldn’t go to work yesterday 02/24 or today 02/25 because of this. If I didn’t bring up me having to tow my car, Mustafa would’ve never even offer to reimburse. I asked if there was anything else he could do and offered another free maintenance service. Without even speaking directly to me. Unprofessional, dismissive, and intolerable. I need a higher manager to contact me and do something. My engine could’ve blown up due to the negligence of an employee. No apology, nothing.

Jeff is the best. He keeps me informed on the progress of my vehicle as well as any upcoming services that may be required.