Noel is your best service advisor. I hope that you are giving him a raise or a promotion. He’s very professional with his work.
3/5/2026
Antonio R. VERIFIED CUSTOMER
Heidi is awesome
3/5/2026
Carlos R. VERIFIED CUSTOMER
Mr. Madrigal was exceptional. From the way he handled the initial call, continuing with my arrival at the service department, and throughout the diagnostics and completion of my vehicle work. I would strongly recommend Northridge Toyota Service and Mr. Madrigal’s professionalism to anyone in need of any service to their Toyota vehicles. Thank you!
3/5/2026
Sandra T. VERIFIED CUSTOMER
Joe was so great. He made sure that I understood everything explained it in words that I could understand and kept me updated on the procedures that were going on. I’ve been here service center a couple times now and I have to say that I like Joe the best he has an absolute joy to work with
3/5/2026
Gianfranco A. VERIFIED CUSTOMER
No ha quedado bien el alineamiento de mi vehículo, estoy llamando para programar una cita nuevamente, pero no tengo respuesta.
3/4/2026
Anthony A. VERIFIED CUSTOMER
Aaron's a good advisor explain things to me that I wasn't sure about. Went above and beyond trying to explain to me what was going on. I left her today with a pretty good feeling about everything so thank you very much.
3/4/2026
Rafi S. VERIFIED CUSTOMER
Thanks to Toyota team and advisories Diaz .
3/4/2026
Sergio R. VERIFIED CUSTOMER
Thank you, I received a good service.
3/4/2026
Adriana A. VERIFIED CUSTOMER
Quick service!
3/4/2026
Gregg T. VERIFIED CUSTOMER
Thanks
3/3/2026
Edmund B. VERIFIED CUSTOMER
Very professional service
3/3/2026
Andoko S. VERIFIED CUSTOMER
No service reminder sticker.
3/2/2026
Marc P. VERIFIED CUSTOMER
Noel orozco is great service mgr totally professional he also treats me right
3/2/2026
Jenna D. VERIFIED CUSTOMER
I waited for 6 hours total for a simple oil change and inspection. After 4 hours, when I went to my service representative‘s desk to ask for an update, she was very rude, and continued to be rude when my vehicle finally was ready 2 hours later
3/2/2026
Michael E. VERIFIED CUSTOMER
Glenn was the best to work with. Very professional, polite, and made sure both me and my vehicle were taken care of. 10/10
3/1/2026
Tracy L. VERIFIED CUSTOMER
The service advisor was not friendly at all from the beginning. He was not on too of time or proving me with an ETA. I called for a follow up and never received a callback from him I had to uber to the dealer for an update and another person had to start assisting me. I was very disappointed in his service and had to go get other advisors business cards.
3/1/2026
Jill M. VERIFIED CUSTOMER
Noel was great and professional.
3/1/2026
Julio A. VERIFIED CUSTOMER
What he was out someone else, skinny old woman helped me but she did not show up zero kindness when she ask how you are or when she just though out over the counter top the paperwork for signature i didn't get any instructions until I asked. Realy bad customer service from her
3/1/2026
Erick S. VERIFIED CUSTOMER
Un servicio muy mal profesional me dijeron un tiempo de 3 horas y me dieron el vehículo casi 6 horas