Joe **** was spot on with all aspects of his service. He was welcoming, pleasant in his demeanor and timely in his communications. I appreciate his service and Toyota's overall commitment to providing the best service and attention possible.
2/21/2026
Kourosh D. VERIFIED CUSTOMER
The service person said why aren’t you smiling the first time she saw me, I mention I am not here to find a friend and I am in a hurry, but then got upset and went to his supervisor and said that I was very rude and does not want to help me, but the supervisor sent her back and said she needs to take care of the customer. Anyway I have no ill feeling against her but I think she needs to be more professional and treat the customer with respect.
2/21/2026
Vladimir B. VERIFIED CUSTOMER
Noel is awesome, fantastic service. Nothing less than 10 stars.
2/21/2026
Edward M. VERIFIED CUSTOMER
Joe **** was professional and thorough. Explained the charges and kept me updated. Returned vehicle in timely manner and was courteous
2/21/2026
Rodney P. VERIFIED CUSTOMER
Heidi is fantastic. She knows what she’s talking about, and she cares about the customer. I trust her. She has been friendly and kind to me, and she seems to be very understanding.
2/21/2026
Hormoz B. VERIFIED CUSTOMER
Glenn is one of the best and professional service advisors that Northridge
Toyota have and I really appreciate him for his service and help.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
2/20/2026
Melba T. VERIFIED CUSTOMER
Anthony did a great job full of useful encouragement & a very thorough explanation on the importance of checking the parameters of
what are needed to be done after the technician’s inspection, which I approved & opefully, I’ll be able to pursue my plan to have a new car this year. Thanks for your help, Anthony!
2/20/2026
Liliana S. VERIFIED CUSTOMER
Thanks
2/20/2026
Lori R. VERIFIED CUSTOMER
Happy with my service at Toyota today, Joe was a great help as well as everyone else there is always so kind. The hot chocolate and coffee was delicious. Those chairs are comfortable, the only thing missing although it was a rainy day was the free Car wash like back in the day. But truly grateful Go Toyota.!!!
2/20/2026
Mireya C. VERIFIED CUSTOMER
Thank you
2/20/2026
Corinne M. VERIFIED CUSTOMER
I had to bring in my car two times
To try to get my gauges on my
Dashboard to light up. I picked
It up for the 2nd time on Tuesday
And realized when I was part way home
That it still wasn’t working. I was told
The 2nd time that it just needed a battery
Replacement which wasn’t true. I have
Spent well over $1,000.00 on it so far
And it still isn’t working. So now I have
To bring it in again next week and wonder
If they will ever be able to fix it and how
Much more it is going to cost me.
2/19/2026
Mychica J. VERIFIED CUSTOMER
The service went well & Noel even offered discount for my car service, much appreciated
2/19/2026
Alberto E. VERIFIED CUSTOMER
I took my car in for a dash cam install , it was return with me unsuccessful with my front window tint damaged and no call backs on how to remedy issue. I spoke to customer support that assisted me and she asked for me to email her pictures of damage and I haven’t heard back since 2/12. Very disappointing customer service since I purchased my vehicle here.
2/18/2026
Linda W. VERIFIED CUSTOMER
He was friendly and welcoming.
2/18/2026
Ann H. VERIFIED CUSTOMER
Joe was very professional, efficient, and kind!
2/18/2026
Rosemary A. VERIFIED CUSTOMER
Aaron was very pleasant & professional. He answered a few questions that I had about Toyota Care & Roadside Assistance.
2/18/2026
Douglas C. VERIFIED CUSTOMER
Very helpful, fast and accurate.
2/18/2026
Joel G. VERIFIED CUSTOMER
Services were done in a timely manner and Shirley was very professional. Very satisfied with the results