Noel was great. The 3 hour wait for a oil change is not.
1/4/2026
Lee M. VERIFIED CUSTOMER
I have a recall for an airbag deployment issue, and Toyota doesn’t have the parts to fix it. Instead, I am driving my car with a faulty airbag system, while I’m waiting to be contacted for the parts to come in.
1/4/2026
Lance R. VERIFIED CUSTOMER
Northridge Toyota never even looked at the problems with my car. They lied and gave bogs and false reasons why my car was experiencing the issues that I brought it in for. I was shocked and insulted by my service advisor
1/4/2026
Sara F. VERIFIED CUSTOMER
Thanks ????????
1/3/2026
Bill H. VERIFIED CUSTOMER
When I open the door while it was raining, some rain got down the seal. So they wanted to charge me $6500, said it wasn't under warranty. Also, they wanted to change the brake fluid at 2000 miles. I know you guys are a rip-off. I just don't know how to help the public know that.
1/1/2026
Cynthia L. VERIFIED CUSTOMER
Heidi was very knowledgeable, helpful and efficient with assisting us in our auto maintenance.
1/1/2026
Claudia C. VERIFIED CUSTOMER
Thank you!
1/1/2026
Lisa L. VERIFIED CUSTOMER
Very friendly and knowledgeable
1/1/2026
Jorge G. VERIFIED CUSTOMER
Nice service, thank you
1/1/2026
Leticia V. VERIFIED CUSTOMER
Gracias por su servicio y amabilidad.
1/1/2026
Hansy F. VERIFIED CUSTOMER
Thank you for the professional and respectful service that Anthony Madrigal provides, thank you for helping us with our personal needs, thank you and God bless.
1/1/2026
Lori H. VERIFIED CUSTOMER
Aaron was courteous, friendly and attentive. Enjoyable to interact with and receive service from. Highly recommend!
1/1/2026
Seham W. VERIFIED CUSTOMER
Very pleasant staff. Happy New year.
1/1/2026
Vincent E. VERIFIED CUSTOMER
Every one did a great job! Thank you!
12/31/2025
Emma L. VERIFIED CUSTOMER
Here at toyota of Northridge i always received an outstading customer services with all your service employees that is why i take my car to get service . If I have any questions in regards to my SUV they answer it.
12/31/2025
Jose Ayala. VERIFIED CUSTOMER
They said 2 to 3 hours after 3 half hours
I went to ask for my car and they said that was going to take one and half hours more
I ask them to put the car together and bring it out and magically the car was ready in 5 minutes
I don't think they did anything but they made me sing as if they did everything
12/31/2025
Erin M. VERIFIED CUSTOMER
Aaron was very helpful and efficient, really appreciate that!
12/31/2025
Marcela G. VERIFIED CUSTOMER
El es siempre muy paciente con nosotros y resulve todas nuestras dudas y problemas con nuestros vehículos. Gracias
12/31/2025
Anna S. VERIFIED CUSTOMER
Akop Semrdzhyan-service advisor was very helpful and gave explanation,what I needed to do.Everything was done well.I am satisfied with service.
12/31/2025
Juan B. VERIFIED CUSTOMER
Very professional, helpful. Noel goes above and beyond. I'm very thankful.