Shirley was very accommodating. My other car is not a Toyota but low tire pressure light went on. She was kind to have the mechanics check the tires and inflate as needed.
12/24/2025
Charvie K. VERIFIED CUSTOMER
Joe is my go to person at Toyota Northridge. He is thorough and takes his times. Appreciate his honesty and I trust him with my vehicle.
12/24/2025
Sammy D. VERIFIED CUSTOMER
Fast & reliable service. Professional Service by adviser Alex Moran.
12/23/2025
Morteza B. VERIFIED CUSTOMER
Curtious,knowledgeable
12/23/2025
Mary Ann. VERIFIED CUSTOMER
Drop offy car at 8AM, he said it will be done 1.5-2 hours. I called at 12 noon since he did not update me, no call back, called again @ 1:00 PM , again no call back, called again @1:45 PM, the lady that I spoke with said she will go out to look for him, she said my car ready, She was the one who helped me to get the uber so I can pick up my car. Then Mr. Johnson called me to inform me that he sent me the copy of check up of my car, that is the only tome he got back to me. This is ridiculously unprofessional. UNSATISFIED FOR THE LONG WAIT UNSATISFIED FOR COSTUMER SERVICE UNSATISFIED FOR DISRESPECTING MY TIME.
12/23/2025
Kenneth P. VERIFIED CUSTOMER
Jeff was great.
12/23/2025
Solidolzz C. VERIFIED CUSTOMER
Everything was ok except that they forgot to reset everything after oil change. It was no big deal for me but for some I’m not sure. Fix it less than a min. 9/10 fo me.
12/21/2025
Max S. VERIFIED CUSTOMER
Great service
12/21/2025
Steve A. VERIFIED CUSTOMER
My advisor was wonderful and the team did a good job on trying to address my issue but the day I got my car back I immediately received three false notifications all within one hour and the instructions on the RO are not clear as to where I’m supposed to go to submit my report.
12/21/2025
Dhru P. VERIFIED CUSTOMER
The whole staff is great. Very professional and organized.
12/21/2025
William V. VERIFIED CUSTOMER
It took 2 hrs to get my tire rotation. Once my car was ready, I waited 15min to get my car. Unacceptable.
12/21/2025
Chris C. VERIFIED CUSTOMER
Excellent, courteous, efficient service. Very happy with Jack’s excellent work!
12/20/2025
Rosemary A. VERIFIED CUSTOMER
Yes, send it & I’d be glad to fill it out.
12/20/2025
Melissa G. VERIFIED CUSTOMER
Huge thanks to Anthony for all of his help!
12/20/2025
Timothy G. VERIFIED CUSTOMER
Glenn was friendly, professional, and to the point. A rather joyful time during this season.
12/20/2025
Phillip C. VERIFIED CUSTOMER
Glenn was friendly, good communicator and handled by car service well.
12/20/2025
Mihkael T. VERIFIED CUSTOMER
It’s a pleasure working with Heidi
12/19/2025
Rocky Z. VERIFIED CUSTOMER
She was great. Very clear and knowledgeable.
12/19/2025
James S. VERIFIED CUSTOMER
Made the appt for both of my cars on the phone for the same time. When I arrived they split the cars and assigned 2 advisors. I just wanted to deal with 1. Instead I had one and my wife had a different one. He said they don't book 2 for the same time..if true why didn't they say that when I made the reservation.