Northridge Toyota Auto Repair Service

Satisfied with services

Great service. She explained what is needed for my car in deatail and ensured my safety comes first.

the car was left very dirty

Thank you for taking care of my Camry from future problems. And thanks for a quick turnaround on the service. Don

Good job and professional team

02/24 1st telling me my car is all set, it blows white smoke out of the tail pipe. Return, service claims vehicle is fine and a gentleman tells my advisor (yea just give him a voucher for a wash) as if I’m not even standing there. an $8 car wash voucher for “the trouble”. I lost a day of work and had to spend money on a tow truck leaving my car overnight. Following today 02/25 I pick up my car, wanting to speak with a manager. I wait over 45 mins, when I go up to speak to Manager Mustafa. He can’t even look at me in my face, has a dismissive attitude. Said “yea we fixed your car, you’re all set” no apology, no empathy, doesn’t offer anything. I’m not looking for a hand out but at least the common decency to look at me and make eye contact while I express my frustration. I couldn’t go to work yesterday 02/24 or today 02/25 because of this. If I didn’t bring up me having to tow my car, Mustafa would’ve never even offer to reimburse. I asked if there was anything else he could do and offered another free maintenance service. Without even speaking directly to me. Unprofessional, dismissive, and intolerable. I need a higher manager to contact me and do something. My engine could’ve blown up due to the negligence of an employee. No apology, nothing.

Jeff is the best. He keeps me informed on the progress of my vehicle as well as any upcoming services that may be required.

Very helpful and polite

Easy to schedule, and prompt, stress free. Glenn explained everything clearly.

Yes ????????????????

Anthony is always very welcoming and friendly. His customer service skills are outstanding

Jeffrey was very helpful with my car.

Anthony was very helpful!

Still the windshield water low signal is lighting

I always wait 15 to 20 minutes even though I’m on time for my appointment and I don’t like that

Well done!

AARON waa great, went above amd beyond.

Glen rocks. Excellent service. Àaaaaaa

Great service

Antony me atendió muy bien.