Oil change took 3 hours with a 7 am appointment. What is the point of me making an appointment.
2/22/2026
Samyeh A. VERIFIED CUSTOMER
Thank you for your service and your help and I’m glad that I have a Toyota car, you have very good employees and very good service that means I’m very safe with my car thank you ????????
2/22/2026
Mohsen A. VERIFIED CUSTOMER
Your team are the Best always
2/22/2026
Steven A. VERIFIED CUSTOMER
Jeffery was GREAT. He helped me understand what my warranty covered and what I would have to pay for. He explained the different services and replacements that were recommended. He also called me to let me know when my vehicle was close to being done since I wanted to get back and get my car as soon as possible. He really went above and beyond.
2/22/2026
Elix G. VERIFIED CUSTOMER
Great costumer services, fast and friendly
Thank you
2/22/2026
Anthonie Q. VERIFIED CUSTOMER
J.Johnson did a great job in helping me for the service of my 2025 Toyota gr86.It was fast and easy experienced.Thank you.
2/22/2026
Debra Z. VERIFIED CUSTOMER
Heidi and crew helped me a lot recently.
2/21/2026
Barbara N. VERIFIED CUSTOMER
I never met Mustafa. Who is that?
2/21/2026
Carmen R. VERIFIED CUSTOMER
Joe **** was spot on with all aspects of his service. He was welcoming, pleasant in his demeanor and timely in his communications. I appreciate his service and Toyota's overall commitment to providing the best service and attention possible.
2/21/2026
Kourosh D. VERIFIED CUSTOMER
The service person said why aren’t you smiling the first time she saw me, I mention I am not here to find a friend and I am in a hurry, but then got upset and went to his supervisor and said that I was very rude and does not want to help me, but the supervisor sent her back and said she needs to take care of the customer. Anyway I have no ill feeling against her but I think she needs to be more professional and treat the customer with respect.
2/21/2026
Vladimir B. VERIFIED CUSTOMER
Noel is awesome, fantastic service. Nothing less than 10 stars.
2/21/2026
Edward M. VERIFIED CUSTOMER
Joe **** was professional and thorough. Explained the charges and kept me updated. Returned vehicle in timely manner and was courteous
2/21/2026
Rodney P. VERIFIED CUSTOMER
Heidi is fantastic. She knows what she’s talking about, and she cares about the customer. I trust her. She has been friendly and kind to me, and she seems to be very understanding.
2/21/2026
Hormoz B. VERIFIED CUSTOMER
Glenn is one of the best and professional service advisors that Northridge
Toyota have and I really appreciate him for his service and help.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
2/20/2026
Melba T. VERIFIED CUSTOMER
Anthony did a great job full of useful encouragement & a very thorough explanation on the importance of checking the parameters of
what are needed to be done after the technician’s inspection, which I approved & opefully, I’ll be able to pursue my plan to have a new car this year. Thanks for your help, Anthony!
2/20/2026
Liliana S. VERIFIED CUSTOMER
Thanks
2/20/2026
Lori R. VERIFIED CUSTOMER
Happy with my service at Toyota today, Joe was a great help as well as everyone else there is always so kind. The hot chocolate and coffee was delicious. Those chairs are comfortable, the only thing missing although it was a rainy day was the free Car wash like back in the day. But truly grateful Go Toyota.!!!
2/20/2026
Mireya C. VERIFIED CUSTOMER
Thank you
2/20/2026
Corinne M. VERIFIED CUSTOMER
I had to bring in my car two times
To try to get my gauges on my
Dashboard to light up. I picked
It up for the 2nd time on Tuesday
And realized when I was part way home
That it still wasn’t working. I was told
The 2nd time that it just needed a battery
Replacement which wasn’t true. I have
Spent well over $1,000.00 on it so far
And it still isn’t working. So now I have
To bring it in again next week and wonder
If they will ever be able to fix it and how
Much more it is going to cost me.