This was the worst experience I’ve ever had.
Two days ago, I came in and asked if my car’s oil change was covered under warranty. I was told yes. But when I showed up, they suddenly said it wasn’t—and only the tire rotation would be done. After sitting there for two hours, they finally told me they couldn’t find the wheel lock and didn’t do anything. Completely unprofessional.
7/1/2025
Cleve R. VERIFIED CUSTOMER
My GR86 liked it’s service
6/30/2025
Ellen K. VERIFIED CUSTOMER
Did not really keep me updated as to when the car would be done I wa there 5hours with not much personal communication as to what is really happening with my car and an estimate as to when it should be ready I was just very frustrated and hungry since this was an unexpected stop at the dealership
6/30/2025
Inbal A. VERIFIED CUSTOMER
Everything been handled as planned until my satisfaction
6/30/2025
Gustavo S. VERIFIED CUSTOMER
Anthony continues to be the reason I return to Northridge Toyota for servicing. My wife and I broke a business relationship of nearly a decade with Hamer Toyota because Anthony helped us with getting our 2nd key fob. We have not looked back because Anthony blows the competition out of the water from a customer service perspective. All along the way, he explains processes in easy to digest bits, assisting us in making informed decisions about our vehicles servicing. Anthony is a true asset to Northridge Toyota’s service department, and a model ambassador to represent the dealership itself! Thanks Anthony!
6/30/2025
Harkirat S. VERIFIED CUSTOMER
Still have same problem
6/30/2025
Ray G. VERIFIED CUSTOMER
Good service advisor-
6/29/2025
Mario H. VERIFIED CUSTOMER
Great professional service.
6/29/2025
Octavio G. VERIFIED CUSTOMER
Great job
6/29/2025
Robin C. VERIFIED CUSTOMER
Anthony was delightful. He's the most relatable and honest person I've met at your dealership. Hold onto him if you can!
6/29/2025
Danielle D. VERIFIED CUSTOMER
Glenn is fantastic. Always a pleasure to work with him
6/29/2025
Romeo R. VERIFIED CUSTOMER
Jack is super friendly and efficient
6/29/2025
Thomas V. VERIFIED CUSTOMER
Thank you so much did good job
6/29/2025
Sandi T. VERIFIED CUSTOMER
Noel was super friendly, professional and courteous. He did not try to upsell me services that were not needed, which I appreciate a lot
6/29/2025
Corinne A. VERIFIED CUSTOMER
Anthony is the BEST
6/29/2025
Fredy H. VERIFIED CUSTOMER
Na
6/29/2025
Andrew S. VERIFIED CUSTOMER
Shirley was professional and helpful the entire time.