Alejandro is awesome. Super polite, friendly and helpful! Thank you.
10/3/2025
Nathan N. VERIFIED CUSTOMER
Robert provided excellent service and was very friendly! I am happy with the work that was done and will definitely be back for future service.
10/3/2025
Yolanada M. VERIFIED CUSTOMER
Hice una cita para no durar y no respetaron la cita. Para que hacer cita si no va contar. Duraron más de dos horas para un cambio de aceite y rotación de llantas. Nada más se apuraron porque fui a preguntar si no viéramos durado más. Eso no es justo. Si no pueden cumplir con la cita mejor que avisen para hacer otros planes y buscar en otro lado. Sus empleados me ignoraron cuando yo tenía preguntas, eso no está bien.
I made an appointment so i wouldnt be there all day and they didn't honor it. Why make an appointment if it's not going to count? They took over two hours for an oil change and tire rotation. They just rushed because I went to ask about the car if i didnt ask then i would have been there longer. That's not fair. If you couldnt honor the appointment, let us know so we can make other plans and look elsewhere. Also some of the staff just ignored me when i asked questions, that is very disrespetful. I am very disappointed in the customer service.
10/3/2025
Steve S. VERIFIED CUSTOMER
The moral amongst employees is exceptional. Customer service is a priority and staff are pleasant and accommodating. Communication with me was superb.
Keep the high level of moral going. Happy and content employees produce great work results.
10/3/2025
Susan H. VERIFIED CUSTOMER
Thank you for your service. No complaints.
10/2/2025
Patrice M. VERIFIED CUSTOMER
George was very polite, patient and helpful. He explained things well and was very efficient.
10/2/2025
Jen T. VERIFIED CUSTOMER
10/10 George was wonderful at keeping communication lines flowing and taking care of all our car needs!
Thank you!
10/2/2025
Tod S. VERIFIED CUSTOMER
Excellent service
10/2/2025
Bruce B. VERIFIED CUSTOMER
Rachel's great and service was excellent
10/1/2025
Linda P. VERIFIED CUSTOMER
He was great. Kept me informed and knew I needed to go to work after getting the tire fixed.
10/1/2025
Shirley M. VERIFIED CUSTOMER
Helpful competent
10/1/2025
Elisabeth B. VERIFIED CUSTOMER
Thank you
10/1/2025
Axel J. VERIFIED CUSTOMER
excellent costumer service skills.
10/1/2025
Alan W. VERIFIED CUSTOMER
Robert is professional & communicates well.
10/1/2025
Mark C. VERIFIED CUSTOMER
Excellent service and professionalism.
10/1/2025
Lisa C. VERIFIED CUSTOMER
I bought my car new from the Toyota dealership and I’ve had it serviced at the dealership ever since very happy with Toyota Santa Barbara
10/1/2025
Joanna K. VERIFIED CUSTOMER
It was the most expensive oil change of my life and I don’t think the pricing was well explained. I should have asked for clary or just left immediately. It also took five hours! Overall pretty dissatisfied and I am never going back.
10/1/2025
Jonathan R. VERIFIED CUSTOMER
I watched my car sit in lot for 1,39 min but when it got in in was fixed and I am happy